Hearing Care Coordinator — Surrey & Burnaby, BC

Join Our Team at People Hearing: Canada's Leading Network of Affordable Hearing Clinics

At People Hearing, we're on a mission to transform hearing care across Canada. As the leading network of affordable hearing clinics, we're dedicated to delivering exceptional hearing care that's accessible to all. With eight thriving clinics in Alberta, Ontario and British Columbia, we're ambitiously expanding our reach to serve Canadians nationwide.

Our vision is straightforward but powerful: to make hearing care affordable without compromising on quality. By reducing the cost of hearing aids and providing unmatched value, we're addressing the needs of those who have been priced out of hearing solutions for too long.

More Than Affordable Care: A Commitment to Quality and Compassion

At People Hearing, we go beyond affordability. We build lasting relationships with our clients, enhancing their quality of life through genuine care, transparency, and exceptional service. We empower our team members to challenge conventional practices and set new standards in the industry.

Our ultimate goal is to enhance the lives of Canadians by making hearing care accessible and affordable. Currently, 71% of Canadians with hearing loss choose not to seek treatment primarily because of high costs. By joining our team, you'll help us tackle this challenge, enabling more people to enjoy the benefits of better hearing. Your contribution will be key to transforming industry standards and making a real, positive impact.

Opportunity

We're excited to welcome a dedicated Hearing Care Coordinator to our Surrey and Burnaby, BC clinics. Someone who is eager not only to grow with us but to help us grow. This isn't just another position in a hearing clinic. We're different. We're growing fast, and we have big ambitions to transform both our care and the hearing industry itself.

We're looking for individuals with an entrepreneurial mindset — people who take ownership, embrace challenges,



and see every patient interaction as a chance to make a lasting difference. You'll be part of a team driven to improve our clinics, elevate our services, and expand our reach, all while putting patients at the heart of everything we do.

If you're passionate about shaping something better — for the industry and for the people we serve — and you have great interpersonal skills, we'd like to hear from you. Whether you join us part-time or full-time, this is your chance to help build something meaningful, impactful, and lasting.

Responsibilities

- Coordinate and schedule patient appointments in a medical office setting
- Maintain accurate and up-to-date electronic medical records
- Communicate with patients, healthcare providers, and insurance companies to ensure smooth coordination of care
- Assist with insurance verification and authorization processes
- Provide administrative support to healthcare professionals

Skills

- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Proficiency in using electronic medical records systems
- Attention to detail and accuracy in maintaining records
- Ability to work well in a fast-paced office environment
- Fluent in English

Nice to have: Ability to travel and support both our Surrey and Burnaby clinics. Fluency in Cantonese, Mandarin, Punjabi, or Hindi. Previous experience in a medical or clinic front-office setting.

Why Join Us?

Be part of a dynamic, collaborative culture that's making a tangible difference in people's lives. We offer competitive benefits, including dental, extended health, and vision care, and generous time off.

Share our passion for heling others and enhancing hearing healthcare in Canada?

Apply by sending your resume and cover letter to [email protected].

Together, let's make a difference.

Pay: From $19.00 per hour

Benefits:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Hearing Care Coordinator (Full/Part Time) (Canada)
🏢 People Hearing
📍 Canada