Job Opportunity: Assistant Clinic Manager (Family Physician Group Practice)
Location: Downtown Medical Clinic Calgary
Position Type: Full time
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About Us
We are a collaborative family physician group practice dedicated to delivering high-quality, patient-centered care. Our clinic values professionalism, empathy, and operational excellence. We are seeking an Assistant Clinic Manager to provide leadership and ensure smooth day-to-day operations.
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Key Responsibilities
As an Assistant Clinic Manager, you will play a pivotal role in supporting physicians, staff, and patients. Responsibilities include:
- Oversee daily clinic operations, ensuring efficiency and patient satisfaction
- Develop and implement clinic policies, procedures, and workflows
- Oversee preparation of reports.
- Supervise administrative and clinical support staff
- Coordinate scheduling, coverage, and performance reviews
- Foster a positive, collaborative work environment
- Collaborate with physicians to reconcile their billings
- Oversee staff document and manage invoicing, and payment processes
- Resolve patient concerns with professionalism and empathy
- Collaborate with physicians to align operational goals with clinical excellence
- Support recruitment and onboarding of recent staff
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Qualifications
- Minimum 2 years of experience in a management position (family physician clinic setting preferred)
- Strong organizational, communication, and leadership skills
- Ability to balance operational efficiency with patient-centered care
- Proficiency in Accuro EMR, and Microsoft Office Suite
- Knowledge of healthcare regulations and clinic operations an asset
Pay: $17.00-$22.00 per hour
Experience:
- Accuro EMR : 1 year (required)
- Management: 2 years (preferred)
- Family Physician Clinic Management : 2 years (required)