Job Summary:

We are seeking a friendly and professional Lounge Server to join our team. As a Lounge Server, you will be responsible for providing excellent customer service in our restaurant lounge in an elevated environment. Typical hours will run from 8 pm to 3 am, creating a rapport with guests, building client relationships, efficiently and elegantly adressing guest desires, concerns, and complaints

Duties:

- Greet and seat guests in a timely and friendly manner

- Present menus to guests and answer any questions about menu items

- Take food and drink orders accurately

- Enter orders into the POS system

- Deliver orders to tables promptly and accurately

- Ensure guest satisfaction by checking in with guests during their meal

- Upsell menu items and promote specials to increase sales

- Assist with bussing tables and resetting for new guests

- Collaborate with kitchen staff to ensure timely delivery of food orders





- Handle guest complaints or concerns with professionalism and empathy

- Maintain cleanliness and sanitation standards in the dining area

Skills:

- Excellent customer service skills with a friendly and approachable demeanor

- Strong upselling abilities to maximize sales opportunities

- Ability to prioritize tasks and manage time effectively in a fast-paced environment

- Knowledge of food safety regulations and proper handling procedures

- Familiarity with restaurant operations and procedures

- Ability to work collaboratively as part of a team

Job Types: Full-time, Part-time

Benefits:

- Discounted or free food
- Versatile schedule

Experience:

- serving: 5 years (preferred)

Language:

- English (preferred)

Work Location: In person

📌 Lounge Server (Canada)
🏢 Commonwealth Kitchen and Bar
📍 Canada