We are seeking a professional and organized catalog assistant to join our team. The ideal candidate will serve as the first point of contact with customers, providing exceptional customer service and upload catalog to company website. This role requires strong communication skills, proficiency with office software, and the ability to manage multiple tasks efficiently in a fast-paced environment. Experience in liquidation warehouse settings is a plus, but not required.
Duties
- Greet visitors and clients warmly, ensuring a positive first impression
- Answer multi-line phone systems promptly and professionally, directing calls as needed
- Manage appointment scheduling and coordinate with staff using Office and Google Workspace tools
- Perform data entry tasks accurately using Microsoft Office and other relevant software
- Maintain organized filing systems, both electronic and paper-based
- Assist with basic bookkeeping tasks using QuickBooks or similar software
- Support administrative tasks such as proofreading documents, managing calendars.
- Provide excellent customer service by addressing inquiries and supporting client needs.
- Ensure the reception area remains tidy and welcoming at all times.
Qualifications
- Strong computer skills including proficiency with Microsoft Office (Word, Excel), Google Workspace, and data entry.
- Experience with Auction flex 360, manyfastscan , or similar software is desirable.
- Ability to handle multiple priorities with efficiency and professionalism.
- Strong attention to detail for proofreading and data entry accuracy.
- Positive organizational skills for filing, scheduling, and managing documents
- Prior experience in customer service roles and auction house is preferred.
- Ability to work independently while supporting team needs.