Job description

Fiazza Fresh Fired is looking for a passionate and inspirational leader for one of our Ottawa locations. This is your chance to join an Ottawa-based restaurant company that is ready to grow! Not to mention that you’ll be working with an awesome management team and eating delicious pizza.

You should be over-achieving and energetic, Love food, local store marketing, plans and goal setting with a keen interest in learning more. And you are definitely a people-person who loves Pizza!!

Key Responsibilities:

- Oversee and drive store-level human resources objectives: recruitment, onboarding, training, performance management/evaluations, disciplinary action, succession planning, payroll and HR administration.
- Ensure compliance with all company, provincial, federal and local labour laws and policies.
- Responsible for coordinating and facilitating team meetings that communicate company-led initiatives at the store level.
- Empower team to execute high hospitality standards and provide employees with the training/developmental opportunities to properly execute our four customer service commandments and customer journey.
- Foster team morale and the engagement and retention of employees.
- Delegates duties to employees in accordance to job level;
- This is a hands-on position that oversees and participates in the opening, closing and ongoing service as a shift leader.
- Maintain the company's standards of quality assurance by continually monitoring processes and auditing production, employee productivity, food and beverage quality,



guest satisfaction and store cleanliness; initiating and delegating actions of improvement when needed.
- Manage inventory flow process, including resolving issues with vendors, inventory flow and COGs.
- Ensure that all operational administrative duties are effectively completed, including but not limited to bookkeeping and Quickbooks entries, ordering, receiving orders, scheduling, P&L; reports and HR paperwork.
- Drive financial objectives by analyzing P&L; variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase sales and profit.
- Lead by example, while holding staff accountable for their performance and ensuring an excellent guest experience.

Requirements:

- 3+ years of management experience
- Proven success with hiring great people and development in leadership positions
- Proven track record of single unit sales growth and a bag of tricks on how to do it again.
- Experience with Op systems such as scheduling, labour control, inventory, Daily sales reports
- Must be a plan first and execute leader in a quick-paced restaurant environment
- Great communication ensuring your entire team knows what the plan is and what to do
- POS programming & Troubleshooting. Excel, Word and Microsoft 365 knowledge
- Creative problem solver that can find the root of the problem and fix it.
- Neat, Clean and Organized
- Flexibility to work days, evenings, weekends and holidays as required to meet operating and project demands

📌 Restaurant Manager (Canada)
🏢 Fiazza Fresh Fired Murray St.
📍 Canada