Meal Maven connects customers with local home chefs, cloud kitchens, and restaurants for authentic tiffin-style meals delivered to their door. We're hiring an Operations & Vendor Onboarding Coordinator to help grow the supply network and keep daily operations running smoothly-onboarding new cooks/kitchens, verifying menus and availability, coordinating schedules, and troubleshooting day-to-day order issues.
What you'll do
- Onboard and support new home chefs/kitchens (intake, documentation, basic training, readiness checks)
- Coordinate menus, pricing, and weekly availability with vendors
- Monitor order flow and resolve issues (missing items, delays, substitutions, cancellations)
- Maintain accurate vendor and menu records in internal tools/CRM
- Work with delivery/support to ensure customers receive the right meals on time
- Track vendor performance (quality, reliability,
customer feedback) and report trends
What we're looking for
- 1-3 years in operations, vendor coordination, customer success, or food delivery/hospitality ops
- Strong communication and problem-solving in rapid-paced situations
- Highly organized; comfortable working with spreadsheets and admin tools
- Available during core operating hours (and occasionally to support peaks)
Nice to have
- Experience with onboarding vendors/partners
- Familiarity with food safety basics and handling dietary/allergen notes
Additional Information about the job:
Shift Days :Monday,Tuesday,Wednesday,Thursday,Friday
Schedule: Day,Evening Shift