Summary of Duties

- Provide advanced PAA support to the Fracture Clinic

- Coordination of all administration and clerical activities within the department

- Duties include: Patient Registration and updating of patient information, scheduling appointment, ordering and coordinating x-rays and other diagnostic procedures

- Chart preparation for all patient

- Respond to incoming phone calls, direct inquiries to appropriate personnel/area

- Other administrative duties as required

Qualifications/Skills

- Grade 12 educations with Post-secondary business/secretarial courses;

- Candidates who have successfully completed the hospitals PAA training will be given priority consideration

- One year of Administrative/Business experience required, in a health care setting preferred

- Medical Terminology course preferred

- Computer/typing skills including Windows and MS Word are required;

- Keyboarding at 40w.p.m. with maximum 5% error Rate





- Demonstrated Patient-Focused Care/Customer Service behavior

- Advanced organizational skills and ability to prioritize in a quick- paced environment

- Excellent interpersonal skills and demonstrated understanding and ability to work in an inter-professional team environment

- Proficiency with SunnyCare and Quadramed is required

- Proficiency with electronic payroll system is required

- Two years of experience with the PHS (patient scheduling system) is required

- Experience in orthopedics and trauma is strongly preferred

- Proven ability to respond effectively in a stressful situations

- Excellent problem solving skills, ability to deal with conflict and communicate appropriately with patients, families and staff

- Effective time management skills and ability to multitask is essential

📌 Patient Administrative Associate - Fracture Clinic - Casual 2026-16926 (Canada)
🏢 Sunnybrook Health Sciences Centre
📍 Canada