POSITION SUMMARY

The Controller & Director, Corporate Services serves as the organization's senior financial leader and principal advisor on financial stewardship, organizational sustainability, corporate infrastructure, risk management, technology governance, and administrative services.

As a member of the Senior Leadership Team, the Controller & Director, Corporate Services partners closely with the CEO, Board of Directors, Finance Committee, and organizational leaders to ensure the organization's long-term financial sustainability, operational effectiveness, and strategic growth.

This role provides leadership across financial planning, budgeting, investments, enterprise risk management, information technology, facilities administration, and corporate compliance. The Controller & Director, Corporate Services translates complex financial and operational information into actionable insights that support strategic decision-making, strengthen organizational sustainability, advance the mission of keeping families close, and help guide Ronald McDonald House Southwestern Ontario through future growth, capital redevelopment initiatives, organizational expansion, and long-term sustainability.

The Controller & Director, Corporate Services is expected to operate as both a strategic advisor and operational leader, maintaining direct oversight of accounting, audit, reporting, and financial stewardship functions while providing leadership across the broader corporate services portfolio.

Status: This is a new position that is currently vacant

Position Type: Full-time

Artificial Intelligence: AI-supported tools may be used in parts of the selection process to help evaluate applications, however, our HR system itself does not include any AI functionality. All hiring decisions are made by people.

Compensation: To ensure fair and equitable pay, placement within the wage range will be based on your experience, skills, and qualifications relevant to the role. Hiring salary range: $90,000 to $120,000

Benefits include dental and extended health, 3 weeks paid vacation, 10 sick days, 2 wellness days, and flexible scheduling options.

KEY RESPONSIBILITIES

Strategic Financial Leadership

- Serve as the organization's senior financial advisor to the CEO and Senior Leadership Team.
- Lead long-term financial planning and sustainability strategies.
- Develop financial models and scenario analyses to support strategic initiatives, capital projects, and organizational growth.
- Identify emerging financial opportunities and risks and provide recommendations to leadership.
- Support organizational planning through financial forecasting, performance measurement, benchmarking, and business intelligence.

Financial Management and Reporting

- Lead the annual budgeting process and ongoing forecasting activities.
- Serve as the organization's senior accounting officer, ensuring the accuracy, integrity, and completeness of all financial records and reporting.
- Oversee month-end and year-end close processes and ensure timely preparation of financial statements.
- Oversee preparation of monthly, quarterly, and annual financial statements.
- Ensure timely, accurate, and meaningful financial reporting to management, the Finance Committee, and the Board of Directors.
- Monitor cash flow, liquidity, reserves, and investment performance.
- Develop and maintain organizational financial dashboards and key performance indicators.
- Ensure strong internal controls and financial accountability across the organization.




- Ensure accounting practices comply with applicable accounting standards, regulatory requirements, and organizational policies.

Audit Compliance and Governance

- Lead annual audit and year-end processes.
- Ensure compliance with accounting standards, charitable regulations, and applicable legislation.
- Oversee tax filings, regulatory reporting, and financial compliance requirements.
- Support Board governance through the preparation of reports, policies, and recommendations.
- Serve as staff lead to the Finance Committee and support other Board committees as required.

Human Resources Partnership

- Collaborate closely with the Associate Director, People & Culture to support workforce planning, compensation and advantages administration, organizational policy development, and strategic people initiatives.
- Provide financial analysis and planning support related to compensation, benefits, workforce investments, and organizational growth.
- Partner on organizational planning initiatives to ensure alignment between financial sustainability and people strategies.

Enterprise Risk Management

- Lead the organization's enterprise risk management framework.
- Maintain and continuously improve the organizational Risk Register.
- Monitor organizational, operational, financial, cybersecurity, and compliance risks.
- Support business continuity planning and organizational resilience initiatives.
- Oversee organizational insurance programs and broker relationships.

Corporate Services Leadership

- Provide strategic oversight of Information Technology, Corporate Policies, Procurement and Vendor Management, Administrative Systems, Data Governance, and Records Management.
- Partner with organizational leaders to provide strategic direction and coordination of Facilities Administration.
- Ensure systems, processes, and infrastructure support organizational effectiveness and future growth.

Technology and Data Strategy

- Develop and implement a multi-year technology roadmap.
- Ensure information systems effectively support organizational priorities.
- Champion data-informed decision making across the organization.
- Oversee cybersecurity, data protection, and information governance practices.
- Support integration and optimization of organizational systems and reporting platforms.

Capital Planning and Asset Stewardship

- Support planning and financial oversight of capital redevelopment and expansion initiatives.
- Provide financial analysis and business case development for major capital investments.
- Oversee organizational investment policies and asset management practices.
- Monitor long-term capital replacement and asset management planning.

Leadership and Collaboration

- Foster collaboration across departments and functions.
- Build strong relationships with the Board, Finance Committee, auditors, investment advisors, banks, government funders, and external partners.
- Promote a culture of accountability, service excellence, innovation, and continuous improvement.

Inclusion and Belonging

- Embed inclusion and belonging principles into all aspects of corporate services, fostering an inclusive and equitable environment.
- Champion diversity, equity,



and inclusion initiatives in all mission-focused activities of Ronald McDonald House Southwestern Ontario.

QUALIFICATIONS / KNOWLEDGE REUQIRED

Education:

- Bachelor's degree in Accounting, Commerce, Finance, Business Administration, or a related field required.
- Chartered Professional Accountant (CPA) designation required and in good standing.

Experience and Technical Expertise:

- Minimum 7-10 years of progressive experience in finance, accounting, corporate services, or related functions, including at least 3 years in a leadership role.
- Demonstrated experience leading accounting, audit, and financial reporting functions within a complex organizational environment.
- Demonstrated expertise in financial management, budgeting, forecasting, financial reporting, audit coordination, internal controls, and regulatory compliance.
- Proven experience supporting executive leadership, Boards of Directors, Finance Committees, and governance bodies through strategic financial analysis, reporting, and decision support.
- Strong understanding of not-for-profit and charitable accounting principles, fund accounting, restricted funding management, and CRA reporting requirements.
- Experience overseeing organizational risk management, insurance programs, investment portfolios, banking relationships, and financial stewardship activities.
- Demonstrated experience leading organizational change, process improvement initiatives, technology implementations, and systems optimization projects.
- Experience developing organizational dashboards, key performance indicators (KPIs), and executive reporting tools that support data-informed decision-making.
- Advanced proficiency in Microsoft Excel, including financial modelling, forecasting, dashboard development, pivot tables, advanced formulas, and data analysis.
- Experience with Financial Edge NXT, Raiser/'s Edge NXT, Payworks, Microsoft Power BI, or similar financial, fundraising, business intelligence, and human resource information systems is considered an asset.

Direct Reports Include:

- Financial Assistant

Other Requirements:

- Current Criminal Reference Check and Vulnerable Sector Screening
- Clear two-step TB test

WORKING CONDITIONS

Ronald McDonald House is a safety net for families and strives to help alleviate the isolation and stress families feel when they have an ill or injured child. All staff must display care and compassion, possess emotional maturity and discretion, and respect the dignity and rights of guests, volunteers, and other staff members.

Keeping confidentiality is of the utmost importance

Hours of Work: Monday – Thursday 8:00am – 4:30pm

Occasional evening and weekend availability is required

Travel: This position is based in London, Ontario and requires regular on-site presence. Occasional travel throughout Southwestern Ontario is required. Occasional travel within Canada and internationally may also be required.

Ronald McDonald House is a family centred brand and deeply values the lives of its employees inside and outside of the Ronald McDonald House. Ronald McDonald House is committed to principles of anti-oppression and employment equity. We strongly encourage members of Indigenous, ethno-racial, LGBTQ+, Francophone, immigrant, refugee, differently abled, and other equity-seeking groups to apply and self-identify.

If accommodation is required during the hiring process, please inform the hiring manager or committee once you have been selected for an interview.

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📌 Controller & Director, Corporate Services (Ottawa)
🏢 Ronald McDonald House Southwestern Ontario
📍 Ottawa