Advance your career with Enbridge as a Specialist I in IT Operations Management. This full-time role focuses on Service Now capabilities, including CMDB and operational visibility across a hybrid technology workplace.

In this vital position, you will lead the strategy and optimization of Service Now's IT Operations Management, ensuring data accuracy and compliance. The role involves collaborating with technology teams to enhance service resilience and bolster efficiency through process improvement and automation.

Key Responsibilities:

- Lead Service Now ITOM strategy and governance
- Own enterprise CMDB and Configuration Management practices
- Define data quality controls and audit requirements
- Design Discovery and Service Mapping solutions




- Act as a senior technical advisor during major incidents

Requirements:

- Bachelor’s degree in IT or related discipline
- 6+ years experience in Service Now and IT Operations Management
- Proven hands-on skills with ITOM and ITSM modules
- Experienced in Service Now development using Java Script
- Strong understanding of CI lifecycle and service mapping

Maximize your potential in a role that’s pivotal for Enbridge’s digital transformation and operational excellence.

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📌 IT Operations Management Specialist at Enbridge (Calgary)
🏢 Enbridge
📍 Calgary