Customer Service Administrator – Relationship Associate
Worksite Location: Brampton, Ontario (on-site)
Role Type: Temporary for approx. 1.5 months
Hours: Monday to Friday, 8:30am – 5pm, 40 hours/week
Hourly Payrate: $20/hr plus 4% vacation pay, paid weekly
About the Role
We are seeking a motivated and detail-oriented Relationship Associate to join our client’s team in Brampton, Ontario. This is a fully on-site interim position where you be filling in for a leave of absence and you will play a key role in supporting branch success in an administrative capacity by balancing business development with portfolio management and risk oversight.
What You’ll Do (Your Impact)
As a Relationship Associate, you will contribute directly to achieving branch goals by:
- Onboarding new customers and identifying opportunities to help grow their businesses
- Maintaining strong relationships with internal stakeholders and external partners
- Leveraging reporting tools such as Salesforce and Tableau to uncover growth opportunities and identify risk
- Managing daily customer delinquency activities and ensuring timely resolution
- Coordinating lot audit reconciliations with the centralized inventory audit team
- Ensuring compliance with all applicable laws and regulations within the assigned region
- Applying critical thinking to evaluate business scenarios and risk factors
- Supporting additional responsibilities as assigned
What You Bring
- At least 1 year of relevant experience in a similar client service administrator like role; experience from the financing industry an asset
- Excellent customer service and communication skills; solid interpersonal skills with the ability to think on your feet
- Strong organizational skills and attention to detail
- Proficiency in Google Workspace and familiarity with CRM platforms
- Ability to analyze information and make sound decisions
- Flexible, mature, willing and wanting to learn; takes initiative and driven to be a valuable team member
- A keen interest in being involved in business development and client relationship management
Why Join Us?
You’ll be part of a collaborative team where your contributions directly impact business growth and customer success. This role offers hands-on experience in relationship management, risk analysis, and business development—ideal for someone looking to gain more experience in a dynamic environment.
If this describes you and a potential career match for yourself, please apply today!
Vacancy Status: This posting is for an existing vacancy.
At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities.
Together, we’re making the future work for everyone.