It is a contractual position. Season at Kitchener Auditorium will start around last week of August 2026 and goes until June 2027.

The hourly wage rate for this position is $17.60. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

Job Summary:

As a Gameday and Events Retail Supervisor, you will:

- Assist the retail manager with all store duties including opening and closing the store
- Ensuring that the store and company polices are upheld
- Supervise the functioning of the hourly associates
- Training new staff and managing the work schedules of the team
- Operate a POS system and troubleshoot any issues
- Effectively delegate duties to associates, and supervise productivity
- Assist in merchandise cycle counts and store physical inventory




- Maintain inventory and ensure items are in stock and orders are fulfilled from warehouse
- Maintain store's cleanliness and health and safety measures
- Responsible for maintaining and displaying and promoting merchandise to help generate sales
- Create a professional, and engaging work environment

About you:

- A minimum of 2 years of experience is preferred
- Ability to work independently and in a face paced environment
- Availability to work extended hours when needed
- Able to sit, stand, reach, bend and move for job responsibilities
- Open to potentially working in various weather elements, as needed
- Solid verbal communication skills
- Solution oriented
- Ability to work events that may include days, nights, weekends, and occasionally holidays

Licenses & Certifications

Preferred

- Serving it Right

Behaviors

Preferred

- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Team Player: Works well as a member of a group
- Leader: Inspires teammates to follow them

Motivations

Preferred

- Goal Completion: Inspired to perform well by the completion of tasks
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Self-Starter: Inspired to perform without outside help

📌 Game (Event) Day Supervisor, Seasonal Part Time, Kitchener Auditorium (Canada)
🏢 Compass Group Canada
📍 Canada