Attendance

On-Site

Job number

34224

Category

Support

Status: Permanent

Type of Contract

Permanent

Schedule: Part-Time 30 hours

Full Time / Part Time?

Part-Time

Number of Hours

30

Posting date

13-Jul-2026

Area(s) of interest: Wealth management

Location(s): Sherbrooke

A career as a Branch Administrator and Operations Agent at National Bank Financial, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you’ll ensure that the branch runs smoothly by efficiently managing administrative tasks, operational activities and any other special projects to be coordinated within the team.

Your job:

- Act as a contact person in resolving operational, relational and IT issues for all branch staff
- Perform a variety of day-to-day administrative tasks (e.g., managing mail, filing, ordering supplies)
- Closely monitor budgets related to the branch’s operating activities and promote good business practices
- Ensure that the branch’s administrative procedures and policies are followed
- Keep client files up to date
- Take phone calls, welcome clients and direct them to the appropriate employee
- Organize, coordinate and manage meetings with clients and partners
- Make sure that the premises and a quality work environment are maintained

Your team:

National Bank Financial – Wealth Management is the fifth largest investment dealer in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000 clients in about 100 branches. You will report to the Regional Manager and work closely with a team of investment advisors.

We want to contribute to your quality of life by offering you as much flexibility as possible in your work.



For example, we offer a hybrid (remote and in the office) work model, work schedule arrangements to help you achieve work/life balance, and flexible leave that you can take when it's important to you.

Prerequisites:

- College diploma in administrative technology or office technology and 3 years of experience in the brokerage industry (sales or operations)
- Organizational and priority management skills
- Very positive knowledge of Word, Excel and Outlook
- Ability to adapt to change and work under pressure

Languages:

French

Skills

Change Management Communication Critical Thinking Emotional Intelligence Multitasking Organization Skills Recruiting Teamwork Accountability Client-focused Detail-oriented Digital literacy Initiative Learning Agility Standards Compliance

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

- Health and wellness program, including many options

- Flexible group insurance

- Generous pension plan

- Employee Share Ownership Plan

- Employee and family assistance program

- Preferential banking services

- Involvement in community initiatives

- Telemedicine service

- Virtual sleep clinic





We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!

Why work at National Bank?

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?

Discover our culture

Duration: 1 min 25 sec

📌 Branch Administrator and Operations Agent (Canada)
🏢 National Bank of Canada
📍 Canada