Bird Stairs – Truro NS

Bird Stairs is looking for a result driven, experienced inside/counter salesperson responsible for establishing relationships and marketing our company’s brands in a way that is positive, honest, and professional.

As a successful inside/counter sales representative, you will strive to find current customers, retain current customers, and develop innovative solutions for bettering our product and service. The work you do on the phone is directly linked to successful outcomes resulting from customer retention and word-of-mouth sales. We require an energetic, positive, customer-oriented individual who communicates well with others and enjoys working with people.

Within this role you will be responsible for:

· Facilitating the sales process, initiating from the original phone call through finalizing account setup/update for each customer you speak with

· Researching and understanding our product lines so that you are familiar with each of our product’s to confidently advise our customers

· Maintaining an organized workspace so that documents, updates, and product information is readily accessible for reference and to answer questions





· Listening attentively to customer questions and provide answers that are knowledgeable and insightful to encourage product sale

· Preparing quotes for customers and following up in a timely manner

· Documenting sales by creating and updating records of customer profiles

· Ensuring that customers are well-taken care of after a sale

Qualifications:

· Sound plumbing and/or electrical knowledge

· Superior listening and communication skills

· Strong interpersonal communication skills

· Sales and customer service

· Retail experience is not required but would be a definite asset

· Experience in ERP systems (SYSPRO) would be an asset

· Energetic, positive, customer-oriented individual and a team player

Compensation and Benefits

· Salary based on experience

· Group Benefits Plan

Job Type: Full-time

Benefits:

- Dental care
- Extended health care

Flexible language requirement:

- French not required

Experience:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Pay: $41,000.00-$46,000.00 per year

Work Location: In person

📌 Counter Sales (Canada)
🏢 Bird Stairs
📍 Canada