We are currently looking to hire a part-time dispatcher with the potential to move into a full-time position in the future. Training will be hybrid-based, with some training completed from home and some in-office. Once fully trained, this position will primarily be work-from-home.
We are looking for someone who:
- Works well in a fast-paced environment
- Thinks quickly and can problem-solve under pressure
- Communicates well and works effectively with others
- Can confidently handle phone calls and customer interactions
- Is organized and able to multitask efficiently
Job responsibilities include:
- Dispatching tow trucks and coordinating calls
- Arranging tows and gathering proper vehicle/customer information
- Contacting shops to confirm they are accepting vehicles
- Ensuring drivers have accurate details for each call
- Assisting with double-load planning and vehicle placement
Requirements:
- Must know the difference between AWD and FWD vehicles, as this is important for double loads
- Experience using Towbook
- Basic to intermediate knowledge of Microsoft Excel
- Strong communication and organizational skills
- Ability to stay calm and make quick decisions under pressure
This is a outstanding opportunity for someone looking to grow with a fast-paced towing and recovery company.
Pay: From $16.00 per hour
Work Location: Remote
📌 Dispatcher (Canada)
🏢 ICE Towing
📍 Canada
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