Summary of Duties

- Schedules patients for a variety of medical imaging procedures and exams.

- Performs telephone and reception duties at primary public and workroom locations.

- Greets, receives, instructs and directs patients, relatives, visitors and hospital staff.

- Obtains primary patient demographics, OHN or third party billing information from patients as required

- Follows-up with scheduling contacts, nursing personnel, physicians and/or others to obtain missing information and to correct scheduling errors.

- Assists designated personnel to expedite request for verbal or Stat result requests

- Fling/sorting/faxing of reports as required

- Data entry in relevant information systems as required

- Other clerical duties as required

Qualifications/Skills





- OSSGD or equivalent as recognized by the Ontario Ministry of Education

- Post-secondary job-related course and recent related experience preferred

- Demonstrated understanding of medical implications related to scheduling of procedures & exams

- Typing 40 net w.p.m. with maximum 5% error rate or keyboarding at 106 net keystrokes per minute required

- Demonstrated understanding of medical and radiology terminology an asset

- Demonstrated effective organizational and time management skills

- Demonstrated positive interpersonal and communication skills

- Demonstrated outstanding flexibility and excellent customer service

📌 Appointments Clerk - Medical Imaging - Regular Full-Time - 2026-18021 (Canada)
🏢 Sunnybrook Health Sciences Centre
📍 Canada