OVERVIEW

Reporting to the Irrigation Service Manager, the primary role of the Customer Service Representative is to execute customer service related tasks effectively and efficiently.

PRIMARY DUTIES AND RESPONSIBILITIES

- Calling customers/responding to customer calls

- Scheduling service appointments

- Dispatching technicians to service appointments

- Preparing quotations and invoices

- Following up with customers regarding payment of account

- Acting as receptionist for the company

- Other duties as assigned

QUALIFICATIONS

- High School diploma

- Minimum of three years customer service experience

- Strong oral, written, and organization skills

- Proficient computer skills (Microsoft Office); experience with Sage and Salesforce an asset

- Ability to operate in a rapid-paced environment

- Experience in the irrigation industry an asset

COMPENSATION

Salary is negotiable
Benefits package available

CONTACT

Resumes can be sent to [email protected]. No phone calls please.

📌 Customer Service Representative (Canada)
🏢 D. J. Rain
📍 Canada