Join southern Ontario's premier Kia location. We are a dynamic new vehicle dealership dedicated to providing exceptional automotive sales and service experiences. Our team is passionate about delivering quality vehicles and outstanding customer care, fostering a vibrant and supportive work environment.
Job Summary
As an Automotive Service Advisor, you will be the vital link between our customers and our skilled service team. Your enthusiasm for automobiles, combined with your excellent customer service skills, will ensure every client feels valued and confident in their vehicle’s care. You will guide customers through the repair process, recommend necessary services, and help them understand their options to keep their vehicles running smoothly.
Duties
- Greet customers warmly and listen attentively to understand their vehicle concerns and service needs
- Explain repair estimates, service procedures, and recommended maintenance clearly and transparently
- Coordinate with technicians to prioritize repairs and ensure timely completion of services
- Recommend additional maintenance or repair services that benefit the customer’s vehicle health while meeting sales goals
- Handle cash transactions accurately, including payments for services rendered
- Maintain detailed records of customer interactions, service orders, and follow-up appointments
- Follow up with customers post-service to ensure satisfaction and foster ongoing relationships
Experience
- Previous dealership experience or automotive service background preferred
- Mechanical knowledge or mechanic experience highly advantageous for understanding vehicle repairs and diagnostics
- Strong customer service skills with the ability to communicate technical information clearly and professionally
- Proven sales ability, especially in selling automotive services or products
- Familiarity with automotive repair processes, parts, and maintenance schedules is beneficial
Join our team to drive exceptional customer experiences in a fast-paced, rewarding environment!
Pay: $75,000.00-$95,000.00 per year
Advantages:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Work Location: In person
📌 Automotive Service Advisor (Canada)
🏢 Lockwood KIA
📍 Canada
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