To contribute to the overall success of the hotel by providing superior customer service and upholding quality standards for the hotel Food and Beverage operations.
Duties and Responsibilities:
- Create, mix, pour, garnish, and serve alcoholic and non-alcoholic beverages for the bar and restaurant guests.
- Consistently execute drink production principles and practices, ensuring that all recipes and practices are followed.
- Provide the highest level of customer service to all guests, while maintaining a personable and professional image representative of the restaurant’s values.
- Building and maintaining regular clientele.
- Adapt to different personalities of clients, vendors, and coworkers to maintain high service levels and efficient operations.
- Ensure all services and orders delivered within the bar operation are charged for correctly.
- Maintain effective cost and portion controls .
- Ensure all surfaces and equipment are kept clean and in excellent condition through personal inspection and by following the restaurant’s preventative maintenance programs.
- Ensure drink times are in line with the restaurant guidelines.
- Assist in table service if business requires.
- Assist in placing product orders.
Qualifications:
- 1-2 years serving experience required.
- Must be able to work within a team and with minimal supervision.
- Resourceful and creative with the ability to work well under pressure and in changing situations.
- Team player, flexible and energetic.
- Demonstrated excellence in guest satisfaction.
- Excellent verbal communication skills
- Pro Serve Mandatory
Benefits:
- Health care advantages (after 3 months of employment)
- Discounted staff meals
- Gym, Pool, Hot tub access
- Company events during the summer
- Discount card for Shops of Canmore
- On-site parking