Resident Services / Front Desk Associate (Part-Time)
Location: Kingston (KIN)
Schedule: Part-Time | Evening/Weekend Shifts

Job Summary

138 Student Living is seeking a customer-focused Resident Services / Front Desk Associate to support daily residence hall operations and ensure residents and guests have a safe, smooth, and welcoming experience.

Key Responsibilities

- Greet residents and visitors, answer questions, and provide general support in a professional manner

- Manage access control procedures (keys/cards, visitor logs, check-ins/outs)

- Respond to routine concerns and requests, and escalate issues when necessary

- Document incidents accurately and follow established reporting procedures

- Support move-in/move-out activities and short-term stay processes

- Monitor lobby/common areas to maintain safety, cleanliness, and order

- Coordinate and submit maintenance requests through the work-order system

- Communicate clearly with residents, operations staff, and maintenance teams





Qualifications / Requirements

- Strong customer service and communication skills

- Calm, professional, and dependable-especially in fast-paced or high-traffic periods

- Comfortable working evening shifts and weekends

- Basic computer skills (email, Excel/Google Sheets; booking/ticketing systems are an asset)

- Prior experience in front desk, hospitality, administration, security desk, or student services is an asset

What We Offer

- Supportive team environment

- Secure part time schedule with opportunity to learn and grow in student housing operations

Apply today if you enjoy helping people, staying organized, and working in a student-focused environment.

Additional Information about the job:

Shift Days :Monday,Tuesday,Wednesday,Thursday,Friday
Schedule: Day Shift

📌 Resident Services / Front Desk Associate (Canada)
🏢 138 Student Living
📍 Canada