Brandt is currently looking for a Service Technician - Material Handling for our Calgary location. The Service Technician is responsible for independently performing basic to complex diagnostics, service maintenance and repair work on customer and/or dealer owned equipment efficiently. They are also responsible for providing quality service to customers and ensuring all issues are resolved satisfactorily and in a timely manner.

DUTIES & RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:

- Financial Performance:

- Operate within budgets and approvals established by the Service Manager.

- Maintain high levels of productivity, efficiency, and gross margin to contribute positively to branch goals.

- Achieve and uphold a quality of work metric of 98%, ensuring work is completed correctly the first time to minimize rework and enhance customer satisfaction.

- Diagnostic and Repair Services:

- Perform basic to complex diagnostics on power equipment to accurately identify repair needs and minimize downtime.

- Diagnose, disassemble, assemble, and repair mechanical, electrical, or hydraulic systems to restore optimal equipment performance.

- Conduct customer, manufacturer, and government-mandated inspections to ensure compliance with quality and regulatory standards.

- Perform preventative maintenance tasks such as fluid and filter changes, battery testing, brake system adjustments, and lubrication to prolong equipment life.

- Execute advanced mechanical repairs, including engine and transmission diagnosis, repair,



or replacement, to resolve complex issues.

- Work Systems and Procedures:

- Maintain current product knowledge specific to equipment and industry standards relevant to the branch location.

- Maintain a clean, neat, and orderly work area to ensure efficiency and safety.

- Follow all safety rules and Occupational Health & Safety (OH&S;) standards.

- Ensure compliance with proper procedures for hazardous waste disposal.

- Work within guidelines set by managers to ensure consistent and quality service delivery.

- Perform all service tasks assigned by the Service Manager or Service Department Foreman.

- Participate in required training programs, including industry-specific technology training.

- Maintain and care for departmental tools, equipment, and vehicles.

- Mentor and oversee apprentices to support their qualified growth.

- Other duties as assigned.

QUALIFICATIONS/REQUIREMENTS:

- Trade qualification (Heavy Equipment, Agriculture, Truck/Transport).

- 3 years’ relevant experience.

- Knowledge of mechanical, electrical, and hydraulic systems.

- Possess computer and technical aptitude and knowledge for diagnostics and calibration work.

- Possess diagnostic skills to understand mechanical and technical equipment repair needs.

- Possess strong time management skills to perform under pressure.

- Possess strong communication skills, both written and oral.

- Possess a commitment to high quality customer service.

#LI-onsite

📌 Service Technician - Shop (Canada)
🏢 Brandt
📍 Canada