The coordinator & network platform integrator plays an important leadership role by providing direction and technical coordination for the technology platforms assigned to him. The incumbent is responsible for the quality of the solution integration that meets technical and operational guidelines. He works in synergy with operations teams on implementing environments. He also assists the operations teams in diagnosing and returning to normal operations during breakdowns and/or more complex incidents, when required.
Responsibilities

- Collaborate with and guide operations analysts and administrators to achieve an adequate technical solution for all parties that balance objectives relating to the architecture, operations, functional needs and project essentials.

- Ensure that the integrity of operational solutions and risks of incidents caused by planned changes are managed properly based on user services goals.

- Delegate responsibilities to operations team analysts and administrators.

- Manage the capacity and performance of assigned operating environments.

- Clearly understand the needs of assigned initiatives.

- Understand the interaction between the systems under his/her control and other client systems.

- Identify the impacts of changes to client’s environments and document solutions.

- Moderate debates and facilitate collaboration on the teams.

- Work with and advise solution analysts on implementing and configuring environments that comply with project/initiative requirements.

- Ensure that technical specifications are duly documented and approved by the parties involved.

- Proactively manage technical risks and develop solutions for assigned platforms.

- Identify technical problems on these platforms and take charge of resolving them.

- Define the knowledge transfer strategy and make sure that the operations teams manage it.

- Actively participate in implementation activities and provide post-implementation support.





- Be aware of technical trends and best practices in his areas of responsibility.

Skilled Requirements
Education

- Bachelor’s degree in a technology field or an equivalent combination of education and experience

Experience

- Minimum eight to ten years of relevant technical experience, of which five years were spent:

- As an IT infrastructure project delivery specialist

- Working in a highly virtualized environment using VMware technologies

- Working in a technological environment based on Windows technologies

- Experience in operations required

Knowledge & Skills

- Good knowledge of high availability environments, virtualized under Microsoft operating systems

Excellent knowledge of the following technologies:

- Experience with Cisco switches

- Cisco ACI data centre network design

- OSPF and BGP routing protocols

- Cisco iWAN and WaaS technology

- Wide area network (VPN/WAN) design and support

- High availability and redundancy mechanismes

- Wireless networks (Cisco)

- CheckPoint firewall and Cisco

- VMWare NSX

- Cisco Prime and Cisco ISE including NAC (802.1X) management tools

- Knowledge of SDN concepts

- Mitel telephony

- Knowledge of ITIL methodology

- Practical knowledge of implementing service oriented architecture concepts (SOA)

- Results oriented, solid analytical skills

- Constructive and creative approach to problem solving

- Demonstrated ability to meet difficult goals within a technically dynamic and constantly changing business environment (adaptability to change)

- Excellent planning and time management skills and attention to detail

- Good leadership & teamwork skills

- Solid verbal and written communications (bilingual english& french) skills for both specialized and general audiences

- Dynamic, autonomous, quick learner and motivated by new challenges

- Proactive with a strong sense of initiative and focused on satisfying clients

- Ability to meet tight deadlines and work under pressure

- Strongly meeting high quality standards

📌 Network platform integrator (Canada)
🏢 Services Conseils IntelliSoft
📍 Canada