Summary of Duties

The PAA is responsible for staffing, scheduling, payroll and other administrative support as required to the Neonatal Intensive Care Unit and Neonatal Follow up clinic.

Qualifications/Skills

- One year of Community College-Medical Terminology course preferred

- One year of Administrative/Business experience required, in a health care setting preferred

- Keyboarding at 40 net w.p.m minute or keyboarding at 106 net keystrokes per minute.

- Advanced computer skills with a high degree of accuracy.

- Demonstrated knowledge and experience of ESP staff scheduling and payroll Outstanding Customer Service Skills Essential.

- Ability to organize work effectively,



and work at a rapid pace in an unpredictable environment that requires the ability to manage multiple tasks.

- Excellent problem-solving skills, ability to deal with conflict and communicate appropriately with staff and families.

- Demonstrated understanding and ability to work in an interprofessional team environment.

- Demonstrated understanding of collective agreements including ONA, SEIU clerical and service collective agreements

- Candidates who have successfully completed the Hospital's PAA training and have been confirmed in the PAA role will be given priority consideration.

📌 Patient Administrative Associate - Neonatal Intensive Care Unit - Casual - 2026-18108 (Canada)
🏢 Sunnybrook Health Sciences Centre
📍 Canada