Kent Building Supplies is seeking a Department Manager for LBM/Kitchen/Bath/Flooring/Paint/Household/Décor in New Minas, Nova Scotia.

Description

⁠⁠⁠⁠⁠⁠⁠Department Managers play a key leadership role in driving sales performance and operational excellence within their assigned area. They are responsible for leading a team of associates, executing strategic merchandising plans, managing inventory, and ensuring an exceptional customer experience. This role combines hands-on retail expertise with people leadership to foster a high-performing, customer-focused environment. Department Managers are also responsible for maximizing profitability and protecting company assets through inventory control, loss prevention, operational efficiency, and ensuring compliance with company policies and procedures.

Responsibilities

- Lead the department by setting the example in safety, customer service, and visual merchandising standards.
- Drive sales by actively engaging with customers, analyzing performance metrics, and implementing action plans to meet targets.
- Communicate priorities clearly to associates and ensure they have the tools, training, and support needed to succeed.
- Coach and develop team members through regular feedback, performance conversations,



and identifying growth opportunities.
- Resolve associate and customer concerns professionally, promoting a respectful and inclusive store culture.
- Partner with the Assistant Manager to support store-wide initiatives, uphold operational standards, and contribute to a positive team workplace.

Qualifications

- Proven ability to lead and motivate a team in a fast-paced retail setting.
- Strong organizational and problem-solving skills with the ability to manage shifting priorities.
- Demonstrates a passion for customer service and a commitment to achieving sales goals.
- Previous experience in retail sales and team supervision is preferred.
- Product knowledge within the department is considered an asset.
- Ability to lift up to 55 lbs and stand for extended periods.
- CSA-approved steel-toed footwear is required while on shift.
- Career progression opportunities include advancement to Assistant Manager roles.

What we Offer

- Wellness Program
- Employee and Family Assistance Plan
- Employee Discounts
- Medical, Dental, Vision, RRSP Matching, and PTO advantages
- Growth and development opportunities through KENT and the greater J.D. Irving, Limited organization

Work Location: In person

📌 Department Manager - LBM/Kitchens/Bath/Flooring/Paint/Household/Decor (Canada)
🏢 Kent Building Supplies
📍 Canada