Join our dynamic eye care team as an Optometric Assistant/Receptionist, where you will be the friendly face and organized coordinator that keeps our practice running smoothly. This vital role combines front desk responsibilities with clinical support, ensuring patients receive exceptional care from the moment they walk through the door. If you thrive in a quick-paced environment, love helping others, and have a passion for eye health, this is the perfect opportunity to grow your career in a vibrant, patient-focused setting.
Responsibilities
- Greet patients warmly and efficiently manage appointment scheduling to maximize clinic flow
- Handle all front desk duties including answering phones, checking in patients, and managing patient records with accuracy
- Assist optometrists during exams by preparing exam rooms and handling necessary equipment and supplies
- Educate patients on optical products, lens options, and available services to enhance their experience and support retail sales efforts
- Support patient care by collecting medical histories,
updating insurance information, and explaining procedures clearly
- Manage inventory of optical supplies and assist with retail sales of glasses, contact lenses, and accessories
- Ensure compliance with medical terminology standards and privacy regulations throughout all interactions
Skills
- Previous experience in an optical office and retail sales enviroment required.
- Familiarity with medical terminology related to optometry is an asset.
- Experience with IFILE Optometric Software is asn asset.
- Strong communication skills with the abillity to interact effectively with patients of all ages, including pediatrics.
- Excellent organiztional skills and attention to detail.
- Ability to work collaboratively in a team-oriented environment while also being self-motivated