Lead store strategy and culture at Coach as a General Manager. Elevate customer experience and drive sales in a dynamic retail environment.

Join Coach, a global fashion leader, as a General Manager responsible for store management and operations. With a focus on mentoring teams, leveraging market insights, and enhancing customer relationships, you'll play a key role in achieving financial goals.

This position requires a proven ability in team development, clienteling, and implementing operational processes.

Key Responsibilities:

- Set and track sales and productivity goals
- Forecast sales and align hiring with business needs
- Model service standards and lead team selling
- Develop clienteling strategies for loyalty
- Resolve customer issues promptly with solutions

Requirements:

- 3+ years as a Store Manager in luxury retail
- Proficiency in Microsoft Office and retail systems
- Ability to work in a fast-paced environment
- Adaptable schedule availability for peak periods
- Physical capability to lift up to 50 lbs occasionally

Shape an inclusive, high-energy culture while driving sales and outstanding service at Coach.

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📌 General Manager at Coach (Richmond)
🏢 Tapestry
📍 Richmond