Area(s) of interest: Advisory services, Personal banking

Location: Edmonton

A career as a branch administrator at National Bank Financial requires robust teamwork and a focus on operational excellence. In this role you will ensure the smooth functioning of day‐to‐day administrative operations while adhering to policies and procedures.

Responsibilities

Ensure that day‐to‐day branch operations related to financial transactions are compliant

Act as a contact person with respect to operational issues, HR questions and logistical needs for branch employees

Disseminate administrative procedures and policies and ensure that branch employees understand and comply with them

Perform rigorous follow‐ups as recommended by Internal Audit and Compliance

Closely monitor budgets related to branch activities

Make sure that the premises and a quality work environment are maintained

Provide administrative support to the Regional Manager on a variety of tasks

Prerequisites

College or technical diploma and 3 years of experience OR bachelor's degree in a related field





Experience in the investment industry, an asset

Completion of the Canadian Securities Course (CSC) and Conduct and Practices Handbook Course, an asset

Very good knowledge of Word, Excel and Outlook

Excellent interpersonal and organizational skills

Excellent verbal and written communication skills

Skills

Change Management

Communication

Conflict Resolution

Critical Thinking

Emotional Intelligence

Multitasking

Organization Skills

Recruiting

Stress Management

Teamwork

Accountability

Client-focused

Decision Making

Detail-oriented

Digital literacy

Benefits

Health and wellness program, including many options

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services Involvement in community initiatives

Virtual sleep clinic

Accessibility & Equality

We welcome all candidates! If you require accommodations, feel free to let us know during our initial conversations.

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📌 Branch Administrator (Edmonton)
🏢 Banque Nationale du Canada
📍 Edmonton