What is the opportunity?
The mission of the Client Information Applications (CIA) team is to transform and support client data capabilities that power core processes and key insights for Personal Banking & Commercial Banking.Job Description
What is the opportunity?
The mission of the Client Information Applications (CIA) team is to transform and support client data capabilities that power core processes and key insights for Personal Banking & Commercial Banking.The role of
Senior Product Manager, CDM
(Client Data Master) will contribute by aligning data and technology capabilities with organizational strategy and driving cross-functional teams to deliver solutions that create value and achieve clear business outcomes. The role will work alongside the Director, CIA and senior leadership to deliver key milestones in the enterprise client master data management solution roadmap. The successful candidate will act as a central integrator for agile delivery squads, establishing strong relationships with key stakeholders. The candidate will synthesize inputs across businesses, T&O;, and risk partners to frame options, drive clarity, and create momentum towards the overall vision and backlog of the Client Information Applications teamThis role works in the office 3 to 4 days a week.What will you do?
Communicate the Client Information Applications (CIA) mission and roadmapContribute to the ongoing prioritization and refinement of the development lab’s backlogSupport the management of the CIA financials and connect investments with business outcomesParticipate and lead agile ceremonies to ensure the delivery squad remains focused on the CIA roadmapAct as both the “voice of the customer” and the client data subject matter expert during internal discussionsEstablish clear business requirements to communicate stakeholder needs to the labPresent wins, progress, risks, and dependencies to leadershipFoster robust relationship management practices with key stakeholders
Build relationships with existing and emerging stakeholders to deliver fit-for-purpose client data solutionsProvide advisory services on application capabilities and data availability for projects initiated outside of CIAManage expectations by setting clear priorities, communicating timelines and trade-offs, and articulating outcomes to partnersDevelop solutions in partnership with stakeholders, architects, developers, and QA engineersSupport the safety and soundness of client information




Identify existing and emerging control gaps that expose the organization to data risks and elevate recommended mitigantsDefine, prioritize, and implement controls within the application that ensure technological, operational, and regulatory resiliencePartner with the Data Management Office, Chief Data Office, and Data Privacy teams to adopt data management standards of care including metadata management, data lineage capture, risk assessment, data quality monitoring, and control developmentEnsure continuous monitoring and improvements to the application’s control framework to sustain safety and soundness over timeEnsure appropriate processes are in place to identify, track and resolve incidents pertaining to the applicationWhat do you need to succeed?
Must-have – at least 7 years proven work experience
Strong understanding of master data management and analytics best practices with experience in executing and implementing enterprise-wide initiativesExceptional leadership, relationship and stakeholder management skills with the ability to impact and influence to drive outcomesAble to contribute to a compelling vision and advocate for that vision and for the needs/wants of the client with multiple partnersExperience as a Product Manager within the agile methodology framework including setting product vision, building and maintaining backlogs, constructing release plans, and defining product performance metricsProven ability to apply critical thinking and structured problem-solving skills, consistently converting loosely defined problems into well-scoped initiatives, measurable outcomes, and executable roadmapsStrong business acumen to support effective prioritization and communicationUnderstanding of the product lifecycle and application dispositions, from go-to-market research to sunsetting legacy technologyKnowledge of API product management, including RESTful services, SOAP services, versioning, and developer experienceStrong knowledge of event-driven architecture and event streaming technology, including Kafka, to support real-time business processesNice To Have
An understanding of the regulatory landscape as it pertains to Client data is an asset, understanding of Client data privacy rules is an assetTechnical understanding of DB2 database,



z/OS operating system, web services and data warehouses is an asset.Foundational knowledge of client data, client processes, data domains and RBC’s businessesComfortable with ambiguity, adept at navigating change, and have the ability to prioritize and multitask under pressureExcellent written and verbal communication skills with the ability to evaluate and articulate complex informationStrong problem solving, strategic mindset with a strong understanding of our revenue-generating businesses and financial literacyWhat’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Ability to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workJob Skills
Agile Facilitation, Cross-Functional Collaboration, Data Lineage, Data Quality Control, Master Data Management (MDM), Metadata Management, Scrum Ceremonies, Stakeholder ManagementAdditional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity:
TorontoCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
PERSONAL & COMMERCIAL BANKINGJob Type:
RegularPay Type:
SalariedPosted Date:
2026-07-29Application Deadline:
2026-08-10Note:
Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well‑being of our clients and communities at jobs.Rbc.Com
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📌 Senior Product Manager (Winnipeg)
🏢 RBC
📍 Winnipeg