We are looking for a skilled Cloud Operations / Systems Engineer with 5–8 years of experience to support enterprise cloud infrastructure and mission-critical hybrid environments.
This role plays a key part in ensuring platform stability, operational continuity, and infrastructure reliability across large-scale environments.
? Key Responsibilities
Cloud Infrastructure Operations
- Manage and support enterprise production and lab environments
- Ensure availability, stability, and compliance with infrastructure standards
- Perform configuration management, patching, and system updates
Patch Management & Servicing
- Execute patch deployments and firmware upgrades
- Validate servicing cycles and perform post-implementation checks
- Ensure alignment with enterprise security and compliance standards
Monitoring & Systems Reliability
- Monitor infrastructure across compute, storage, and virtualization layers
- Conduct health checks and performance analysis
- Identify risks, anomalies, and opportunities to improve system resilience
Incident Management & Troubleshooting
- Manage Incidents (ICM) and defects via Azure DevOps (ADO)
- Perform root cause analysis (RCA)
- Analyze logs, telemetry, and infrastructure alerts
Infrastructure & Hardware Support
- Monitor hardware health and firmware status
- Support diagnostics, remediation, and maintenance tracking
- Ensure overall infrastructure stability and continuity
?️ Required Skills
- Strong experience in Cloud Infrastructure Operations
- Knowledge of Windows and/or Linux systems administration
- Hands-on experience with Azure DevOps (ADO) and Incident Management (ICM)
- Experience in patch management and release servicing
- Exposure to virtualization and hybrid cloud environments
- Solid monitoring, troubleshooting, and diagnostic skills
? What We’re Looking For
✔️ Strong ownership and accountability mindset
✔️ Advanced analytical and troubleshooting skills
✔️ Experience working in mission-critical environments
✔️ Excellent communication and documentation skills
- Work on large-scale enterprise cloud environments
- Be part of high-impact, mission-critical operations
- Opportunity to grow within a global technology organization