Grow your career at OTIP Group as a Customer Service Broker, focusing on home, auto, and marine insurance. Enhance client relations by delivering outstanding support and solutions.
As a key team member, you'll report directly to the Assistant Manager and utilize your expertise to provide clients with clear guidance and address inquiries effectively. Your role is crucial for maintaining strong client relationships and achieving business success.
Key Responsibilities:
• Respond to clients' inquiries via calls and in writing
• Efficiently process policy modifications and updates
• Clarify coverage and billing inquiries comprehensively
• Investigate and address client concerns promptly
• Prepare and maintain accurate client correspondence
Requirements:
• Must hold a valid RIBO License
• Minimum of 1 year experience in personal lines insurance
• 1+ years specializing in marine insurance required
• Fluency in both English and French is advantageous
• Solid problem-solving and organizational skills
Support clients' needs and advance your insurance career at OTIP Group.
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📌 Insurance Broker - Client Relations at OTIP (Ottawa)
🏢 TW Insurance Services
📍 Ottawa