OverviewData and AI Customer Solutions Architect at Softchoice. Company: Softchoice.Why you’ll love SoftchoiceWe are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.The impact you will haveAre you ready to be at the forefront of the AI revolution, shaping the future of how organizations harness cutting-edge technology to drive real, measurable results? As a pivotal member of our team, you won’t just be selling solutions—you’ll be empowering our customers to unlock the full potential of workplace AI, intelligent agents, and robust data platforms, regardless of the cloud ecosystem they prefer.At Softchoice, your influence will reach far beyond pilots and proofs of concept. You’ll have the unique opportunity to architect and deliver AI strategies that become the backbone of our customers’ success, transforming how they work, innovate, and compete. Through our integrated consulting and engineering approach—leveraging deep alliances with Microsoft, AWS, and Google Cloud—you’ll help organizations move from vision to execution, making AI practical, durable, and truly impactful.Imagine being the trusted advisor who brings clarity to complex challenges, guiding senior executives to align on a transformative AI roadmap. You’ll be instrumental in shaping business cases that deliver productivity gains, reduce operational costs, and strengthen compliance—while mapping out the tangible ROI that drives executive buy-in and long-term adoption.In this role, you’ll quarterback a high-performing team of account executives, solution architects, and technical experts, orchestrating seamless collaboration to deliver AI solutions tailored precisely to each customer’s unique needs. You’ll facilitate boardroom-level discussions, influence strategic decision-making, and see your recommendations come to life in ways that redefine what’s possible for your clients.If you’re passionate about making a lasting impact, eager to champion responsible AI adoption,
and thrive on building relationships that fuel innovation—this is your chance to be the catalyst for real change, helping organizations across industries shape their futures with confidence and clarity.Who you will be working withThis role will report to the regional leader of technical sales and be part of a “technical sales” organization. You will work with our most strategic customers looking to guide their AI journey leading to a transformation of their business. You and your team will be directly supported by technical solution architects and engineers, bringing technical acumen early in the sales cycle to ensure our customers find fast value in their discussions with you. You will collaborate with account executives, sales leadership and GTM team members, in partnership to ensure we grow our AI business together.What you will doOwn the executive sales cycle from discovery to close: map business problems to offers, orchestrate virtual teams (pre‑sales architects, delivery, partners), shape proposals/SOWs, and negotiate to signature.Lead with value/ROI: build business cases (productivity, cost to serve, compliance/risk), success metrics, and adoption plans for measurable impact.Facilitate C-level conversations to enhance understanding of AI and bring alignment at customers to specific AI initiatives.Partner co‑sell & funding: align with Microsoft (and other hyperscalers) to unlock workshops, AMMP/MDF, and POC funding motions that accelerate deals.Pipeline discipline: maintain accurate Salesforce hygiene and weekly cadence on funnel adds and sufficiency; leverage Sales Ops dashboards.Evangelize responsibly: position governance, identity, Purview, DLP, and COE patterns to reduce risk while scaling value.What you bring to the tableProfessional Experience : 5 to 10+ years of demonstrated success in solutions sales, focused on data platforms, analytics, or artificial intelligence, including selling multi-workload programs and professional services.Cloud and Platform Expertise :Microsoft: Proficiency with Microsoft Fabric, Azure AI, M365 Copilot, and Copilot Studio/Agents.AWS: Familiarity with Bedrock, SageMaker, and data analytics services, including patterns for Amazon Q and related guardrails.Google Cloud: Vertex AI, Dialogflow/CCAI, and BigQuery analytics patterns.Ecosystem: Awareness of Databricks and Snowflake lakehouse patterns,
and BI platforms such as Power BI, Looker, or QuickSight, as applicable.Business Acumen : Translate executive objectives—growth, margin, risk, and customer/employee experience—into a well-structured AI roadmap and adoption plan; present a narrative linking agents, data, and governance to business outcomes.Team Leadership and Orchestration : Lead virtual pursuit teams and coordinate partner co-selling and funding efforts.Technical Familiarity : Familiar with agentic patterns (including Retrieval-Augmented Generation, tool use, and orchestration) and how these patterns intersect with line-of-business applications and data estates. Willing to travel frequently within a designated Sales District, up to 25% of the time.Pay Range:The typical pay range for this role is $106,000 - $160,000.Note: The pay range represents the full pay range for this position and may reflect factors such as prior experience and geographic location.In addition to base salary, this role is eligible for additional compensation elements (cell allowances, annual bonus, or commissions) and a comprehensive benefits plan.Not sure if you qualify? Think about applying anywayWe understand that not everyone brings 100% of the skills and experience for the role. At Softchoice, we welcome diverse backgrounds and experiences and encourage you to apply.Why You’ll Love Working HereThe People : Collaborative environment with colleagues who foster support and innovation.High-Performing Culture : Focus on customer and team success.Flexibility : Plan your workdays in a way that suits you.Award-Winning Workplace : Great Place to Work for 20 consecutive years.Inclusive Culture : Commitment to an authentic, inclusive culture.Competitive Benefits : Perks starting on day one.Inclusion & Equal Opportunity EmploymentWe are an equal prospect employer committed to diversity, inclusion and belonging. Applicants are considered without regard to protected categories including race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.AccommodationIf you require accommodation to apply or interview, please contact
[email protected]. We are committed to meeting your needs.Our commitment to your experienceWe are committed to the safety of all applicants and team members. Digital interviewing is implemented for everyone. You may have distractions around you, and we will accommodate accordingly. Before you start, a criminal record check, education verification, and references check will be conducted. Onboarding is remote and quick.Job Requisition ID:7139#J-18808-Ljbffr
📌 Data And Ai Customer Solutions Architect - $106,000 - $160,000 A Year (Toronto)
🏢 Softchoice
📍 Toronto