CompensationPay Range: $25.26–$31.04Position SummaryThe Dental Receptionist schedules patient appointments and registers patients, prepares patient charts, assists with staffing, maintains patient lists, processes billing transactions, maintains inventory, and performs other clerical tasks.ResponsibilitiesPatient Reception: greet patients and parents, verify demographics per registration procedures, register patients in Abeldent/Cadence (Epic Hyperspace) with EMPI standards, notify clinicians, validate OHIP and payment type, create new charts for new patients.Appointment Scheduling: manage electronic referrals, interpret MOH eligibility and update patient records, collect self‑pay and complete fee‑for‑service forms, schedule appointments, confirm appointments, inform families of required documents, contact families for changes or concerns.Telephone Coordination: receive calls, page doctors, schedule tests, arrange follow‑up services, retrieve specimen labels, request files from medical records and radiology, ensure progress notes and sheets are ready.Chart Management: pick up patient charts from medical records daily, ensure all charts are available, re‑request missing charts, maintain filing, file orders and notes.Billing and Transactions: bill T‑codes, process payments, submit and resubmit insurance claims, explain new payment policy, enter lab bills into patient accounts.Other Administration:



maintain provider templates and wait lists for all providers through Abeldent and Cadence, pre‑book recall appointments, schedule interpreters as required.QualificationsCriminal Record Check (Essential)Secondary school graduation diploma (Essential)~12 months experience in a dental or finance office (Preferred)Bilingualism (English/French) (Essential)Experience in patient registration using Cadence (Epic) (Preferred)Experience in creating, editing, scanning and scheduling referrals (Preferred)Experience managing work queues (Preferred)Experience in patient check‑outs, follow‑ups and recall management (Preferred)Ability to prioritize tasks, adapt to changes and meet organizational requirements (Essential)Effective oral and written communication skills (Essential)Customer service orientation (Essential)EEO and Accommodation StatementCHEO values diversity and is an equal‑prospect employer. All candidates who meet the essential and preferred qualifications may be tested. You will be represented by the Ontario Federation Healthcare Workers – Laborers International Union of North America (OFHCW‑LiUNA). Should you require accommodation during any phase of the recruitment process, please contact Human Resources at [email protected]. All accommodation information will be kept confidential and handled in compliance with the Accessibility for Ontarians with Disabilities Act.#J-18808-Ljbffr

📌 Bilingual Human Resources Clerk Ottawa (Boucherville)
🏢 Brink's
📍 Boucherville