Join Intelcom | Dragonfly as an IDC Relationship Manager, leading contract partnerships in last-mile logistics across Canada. Maximize productivity and compliance for Independent Delivery Contractors.
This role, reporting to the Manager of Partnership Development, focuses on aligning both IDC and Intelcom’s goals through strategic partnership management. Drive engagement using data insights while addressing challenges and building advocacy within the IDC network. Your insights will be vital in ensuring operational excellence through effective relationship management and communication.
Key Responsibilities:
• Strategically align IDC performance with corporate goals
• Foster relationship building and mediation of issues




• Assess and manage future delivery capacity with partners
• Communicate IDC needs and feedback to internal teams
• Oversee compliance with industry regulations
Requirements:
• Bachelor's degree in relevant disciplines
• 6+ years of experience in logistics management
• Robust mediation skills and high emotional intelligence
• Proven track record in KPI analysis and vendor relations
• Available for regular travel
Transform IDC collaboration into a high-performance advantage for Intelcom.
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📌 IDC Relationship Manager at Intelcom (Quebec City)
🏢 Intelcom Courrier Canada
📍 Quebec City