Director, Student Access and Disability Resources

Job Overview The Director, Student Access and Disability Resources reports to the Associate Vice‑President, Student Affairs and directly oversees the Manager, Accessibility Services; the Manager, Assessment and Testing Services; and Learning Specialists (faculty). The position is responsible for strategic and institutional leadership for Accessibility Services and Assessment & Testing Services. The Director advances the university’s commitment to substantive equality and inclusive access for students with disabilities and for students and community members who access assessment and testing services. Key responsibilities include developing and integrating university‑wide strategies to identify, prevent, and remove systemic barriers, ensuring the duty to accommodate students with disabilities is met, providing senior oversight of complex student needs, managing government‑ and university‑funded resources, and representing the university in partnerships with students, faculty, community organizations, and governmental bodies to strengthen accountability and continuous improvement of student‑centred services.

Education And Experience

Master’s Degree in a related field.

Minimum of 7 years’ experience in progressively responsible roles in postsecondary student services.

At least 5 years of management experience leading and supervising staff in a postsecondary setting.

Experience with collective agreements and working in a unionised setting.

Experience with interpreting medical/psychological documentation preferred.

Or an equivalent combination of education, training and experience.

Knowledge, Skills & Abilities

Demonstrated understanding of the social model of disability and experience promoting this model within a broader organization/system.

Experience supporting learners with disability and accommodation issues in an educational setting, preferably post‑secondary.





Ability to build, manage and lead cohesive teams and implement change that improves service quality, staff productivity and system efficiency.

Excellent written and verbal communication skills, including presenting information to diverse audiences.

Advanced collaborative, cross‑functional teamwork skills across organisational levels.

Strong partner‑building skills with external community partners.

Business acumen, solid work ethic and professional integrity when representing the university.

Proven project development, planning and management expertise, with the ability to prioritise tasks, self‑direct and take proactive initiative.

Expertise in analysing data and translating insights into strategic planning, budgeting and performance monitoring.

Knowledge of university systems, structures, procedures and decision‑making processes is an asset.

Tact and discretion in handling confidential or sensitive information.

Ability to travel between campuses is required.

Competencies

Leadership: inspire, coach, mentor and support students, employees and the university in achieving objectives.

Accountability: demonstrate fiscal accountability and take ownership for actions, decisions and results.

Continuous Improvement: explore creative approaches to optimise value for the university community.

Collaboration: work effectively in functional and cross‑functional teams to solve complex issues and achieve objectives.

Salary Information 14 – Administrative Salary Grid − $114,071 to $174,909.

Note to Applicants Kwantlen Polytechnic University welcomes and encourages applications from equity‑deserving groups and diverse experiences, including but not limited to Indigenous people, racialised people, people with disabilities and members of the 2S/LGBTQIA+ community. If there are any barriers you experience or an accommodation we can provide to support you through the application process, please contact [email protected].

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📌 Director, Student Access and Disability Resources - Competition ID: 4664 (Surrey)
🏢 Kwantlen Polytechnic University
📍 Surrey