Job Summary

Job Type: Full-time 1-year contract (to support a maternity leave)

Location: Mississauga, Lakeshore, and Hamilton Branches.

Salary Range: $57,000 - $65,000 + On Target Earnings $3,000 - $9,000.

Key Responsibilities

- Provide an exceptional member experience for all member interactions.
- Work with members for all their mortgage needs, including mortgages, s‑loc’s and bridge loans.
- Meet the unique needs of each Member by providing sound credit recommendations and solutions at all levels of complexity, including offering appropriate creditor protection products.
- Meet with members to assist them in achieving their mortgage needs and actively refer to branch/partners to deepen the relationship.
- Advise and support member/clients in consolidating their financial assets at the credit union and refer business to appropriate team members as required.
- Resolve customer issues and administrative requirements (drafting documentation, reports, proposals, and correspondence).
- Manage and close all mortgage, secured line of credit and bridge loans of multiple assigned branches including referrals from internal banking partners.
- Probe to identify member needs and opportunities and provide solutions or refer to appropriate team members to meet those needs.
- Acts as a subject matter expert and coach for staff as relates to real estate retail lending by providing branch mortgage support, education and training.
- Enhance the credit knowledge of branch partners to assist them in ensuring our member needs are fully met at all levels of complexity.
- Meet and exceed Alterna’s Operational Excellence standards.




- Keep up to date with the changes in mortgage regulation, new mortgage products, and the competitive landscape.
- Follow strict industry guidelines and rules and ensuring appropriate and compliant financial advice and documentation.
- Maintain a thorough knowledge and understanding of all Alterna’s products and services and their related features and advantages in order to deepen and enhance member relationships.
- Responsible for overall Secured lending goals being met for assigned branches.
- Proactively build solid working partnerships with branch teams and support departments to facilitate the transition of new business.
- Develop and execute sales plans to meet and exceed sales goals and conduct regular pipeline management meetings with each branch manager in assigned branches.
- Ensure profitability of all transactions by appropriate application of rates (discretionary pricing, risk‑based lending) fees and service charges.
- Leverage existing resources to actively contact members.
- Proactively solicit referrals from existing members to increase Alterna’s mortgage portfolio.
- Through proactive relationship management the Banker will retain and grow the mortgage credit book of the branches assigned.




- Attend local business events to promote Alterna in the community.

Qualifications

- Post‑secondary education combined with 5 years in a similar role in a financial institution or an equivalent combination of education and experience.
- A minimum 7 years’ credit experience including the analysis, approving and/or recommending of credit.
- Extensive knowledge of processing/procedures of complex credit products including secured lines of credit, mortgages, and multi‑unit residential mortgages (less than 6 doors).
- A minimum of 5 years of providing financial advice and demonstrated relationship‑building experience. Proven track record in sales and relationship building in meeting assigned goals and managing multiple tasks simultaneously.
- Valid Driver License and access to a vehicle to travel between assigned territory branches.
- Sound knowledge of various computer applications including Excel, Word, etc.
- Proven knowledge of and experience practicing the governments regulatory requirements.

Equal Employment Opportunity

- We appreciate all applicants; however, preference will be given to candidates who most closely meet the qualifications, key skills, and competencies outlined above.
- Alterna is compliant with the Ontarians with Disabilities Act and our team strives to provide an accessible accommodation experience. If you have a disability and require accommodations during the recruitment process, please contact our Recruitment Team and let us know how we can accommodate you.

#J-18808-Ljbffr

📌 Mortgage Banker - 1-year full-time contract (to support a Maternity Leave) (Mississauga)
🏢 Alterna Savings
📍 Mississauga