The Distribution Supervisor plays a key role in ensuring on-time, accurate delivery of products across an assigned territory. This person will build and lead a high-performing team of Delivery Drivers, driving strong execution in the field, high standards of customer service, and consistent achievement of delivery targets.
What You'll Do
- Lead, coach, and develop a team of Delivery Drivers, setting clear expectations around delivery accuracy, timeliness, display execution, merchandising quality, product rotation, and maintaining clean, organized back-room/warehouse areas
- Perform weekly field audits to confirm the team is meeting standards for merchandising, point-of-sale placement, and product rotation
- Guarantee scheduled deliveries are completed in full, with zero missed accounts
- Partner closely with the Sales team to align on execution priorities — racks, point-of-sale materials, displays, and other account-specific instructions
- Act as the escalation point for customer concerns, ensuring timely follow-up and resolution
- Manage staffing levels and training for the delivery team to keep the department fully operational
What You Bring
- Bachelor's degree
- 1-2 years of Robust leadership and people-management experience
- A track record of self-driven, initiative-taking professional achievement
- Solid analytical and problem-solving skills
- Excellent verbal and written communication/presentation skills
- Background in consumer packaged goods or direct-store-delivery is an asset
- Comfortable working in Microsoft Office/Suite
- Experience with fact-based or consultative selling is a plus
- Valid driver's license and access to a personal vehicle
📌 Distribution Supervisor (Hamilton)
🏢 CQ Search Group
📍 Hamilton
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