The typical salary range for this position is $78,880.00 - $108,460.00 annually. The base salary offered will be determined based on the candidate's job-related knowledge, skills, education, experience, and internal equity considerations.

Benefits

- Eligibility for participation in a non-discretionary Short-Term Incentive Plan (STIP) bonus, determined by both individual and company performance.
- Flexible schedule to promote work/life balance.
- Group insurance from the first day.
- Very competitive pension plan.
- Generous holiday policy.
- Personal days.
- Employee Assistance Program.
- Free parking.
- Prospect for career development.

SUMMARY

The Manager, HR & LR works collaboratively as the business partner for a designated group of stores in the Ottawa region. This position is responsible for developing the negotiation mandate for the single store collective agreements and the Ottawa Distribution Centres as per the Corporate Orientations and Objectives, obtain proper internal approvals, and negotiate a new collective agreement with the Unions. The Manager will also be responsible for providing leadership and direction to the Ottawa HR team.

SPECIFIC RESPONSIBILITIES

- Act as the business partner to coach and advise store operations in their dealings with employees and the union representatives.
- Lead collective agreement negotiations and ensure timely settlements in alignment with Company guidelines for retail stores and Ottawa Distribution Centres.
- Advise store operations on collective agreement administration and interpretation,



including seniority rights, promotion, discipline, etc. Support management with grievance resolution and guide Counsel at arbitration hearings or other legal proceedings.
- Investigate and resolve complaints (breaches of internal/external policies and laws).
- Support the District Manager with recruitment, performance management, succession planning and compensation/salary administration.
- Participate in the development and delivery of training programs.
- Participate in store capital plan activities. Conduct meetings with employees to understand impacts and review options.
- Support Health & Safety department with accommodation requirements, modified duties and return to work meetings.
- Support Operations with attendance/absenteeism management.
- Approve / coordinate transfers, demotions, promotions, layoffs, leaves of absence, salary approvals, etc.

QUALIFICATIONS

- 3 - 5 years related experience.
- CHRL/CHRP designation is an asset.
- Excellent verbal and written skills.
- Excellent ability in time management, coaching, teamwork, and a high degree of professionalism.





The responsibilities and relationships assigned to this role may change as needed to achieve Metro's business objectives.

Artificial Intelligence Disclosure

METRO is committed to transparency and fairness in our hiring practices. In compliance with Ontario's Employment Standards Act (Bill 149), we disclose that METRO and certain third-party job boards we use incorporate artificial intelligence (AI) technology to assist in screening, assessing, or selecting applicants for positions. The use of AI helps us efficiently review the large volume of applications we receive, ensuring that every candidate's profile is considered promptly and consistently. This technology supports our goal of providing an equitable and streamlined recruitment experience for all applicants. While AI tools support our recruitment procedures, all decisions throughout the process are made exclusively by METRO's Talent Acquisition team or METRO employees. At no stage does AI determine recruitment outcomes.

Commitment to Inclusion

METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team.

We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you.

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📌 HR & Labour Relations Manager (Ottawa)
🏢 Metro
📍 Ottawa