Elevate your career as a Product Specialist at Solink in Ottawa, ON, with a focus on AI insights and operational efficiency. Engage directly with customers to deliver transformative technology solutions.
As a forward-deployed Product Specialist, you'll work closely with clients to implement Solink's creative features and enhance their operational effectiveness. This role combines your technical acumen and customer-facing experience to translate complex issues into practical solutions. With a focus on AI and data insights, you will play a critical role in documenting processes and fostering continuous improvement.
Key Responsibilities:
• Lead hands-on deployment of AI platforms
• Troubleshoot and resolve deployment challenges
• Translate customer needs into product configurations
• Validate agent performance with users
• Document patterns and feedback for scalability
Requirements:
• 3+ years in a technical role with customer interaction
• Strong learning capability for software products
• Problem-solving mindset with curiosity about tech
• Excellent verbal and written communication
• Knowledge of AI tools and automation
Be part of a team dedicated to safeguarding what matters with advanced AI-driven solutions at Solink.
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