Lead client relations as the Supervisor for Client Care at Larga Baffin. This supervisory role enhances client experiences through effective management of Front Desk operations in a rapid-paced healthcare setting.
In this Client Care Supervisor position, you will report to the Manager of Client Care, ensuring quality service delivery amidst high client volumes. You will be tasked with supervising staff, training on customer service best practices, and maintaining departmental communication and accountability.
Key Responsibilities:
• Ensure that staff understand quality service expectations
• Support training and development for Front Desk staff
• Manage escalated client service issues and concerns
• Uphold compliance with health and safety protocols




• Oversee communication regarding performance feedback
Requirements:
• 5-7 years in a customer service role, 3 years supervisory experience
• Educational background in Hospitality & Tourism or similar
• Strong commitment to client service and communication
• Flexibility to participate in on-call shifts
• Familiarity with Inuit culture is a beneficial asset
Become a key player in enhancing client care at Larga Baffin through strong oversight and effective staff training.
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📌 Supervisor for Client Care at Larga Baffin (Iqaluit)
🏢 Dept-Physlo
📍 Iqaluit