Company Description SHUYI TEALICIOUS is a growing beverage brand known for its freshly made tea-based drinks and a welcoming in-store experience. The company focuses on quality ingredients, consistent service, and a clean, comfortable environment for guests. Team members are encouraged to collaborate, communicate openly, and contribute to a safe, respectful workplace. As the business expands in Ottawa, ON, SHUYI TEALICIOUS is strengthening its operations and customer experience with dedicated on-site support roles. The company values reliability, professionalism, and a customer-first mindset in all positions.
Role Description The Security Guard is a full time, on-site role based at SHUYI TEALICIOUS in Ottawa, ON. This role is responsible for maintaining a safe and secure environment for customers, team members, and company property. Day-to-day tasks include monitoring the premises, conducting regular patrols inside and outside the store, and identifying potential safety or security risks. The Security Guard will respond to incidents, de-escalate conflicts when possible, and follow company protocols for reporting and documentation. The role also involves assisting customers and staff with security-related concerns, coordinating with management and local authorities when needed,



and supporting compliance with health and safety guidelines.
Qualifications

- Strong Interpersonal Skills and Customer Service abilities to interact calmly and respectfully with customers, team members, and visitors.
- Experience or training in Physical Security, including access control, surveillance, and routine patrols of the premises.
- Knowledge of Personnel Security practices, focusing on protecting staff and supporting a safe workplace environment.
- Background in Private Security or related security services, with familiarity in incident response and reporting procedures.
- Ability to remain alert and make sound decisions under pressure; robust observational skills and attention to detail.
- High level of integrity, reliability, and professionalism, with a commitment to following company policies and local regulations.
- Valid security guard license or certification as required by provincial regulations in Ontario.
- Ability to stand, walk, and perform light physical activities for extended periods; capability to work evenings, weekends, and holidays as needed.
- Experience in retail, hospitality, or customer-facing environments is an asset.

📌 Security Guard (Ottawa)
🏢 SHUYI TEALICIOUS
📍 Ottawa