Position Summary

The Field Operations Coordinator (6 months contract) provides day-to-day administrative support for trade recruiting activities, workforce scheduling, timecard/payroll tracking and general office operations. This role acts as a central point of contact for field staff and tradespeople, ensuring smooth coordination between recruiting, scheduling, and operations.

Key Responsibilities

Customer Service

- Serve as the first point of contact for customer inquiries by phone and email, providing professional and timely support.
- Coordinate and schedule customer appointments, pre-inspections, and follow-up visits with project managers and field teams.
- Communicate project updates, appointment confirmations, delays, and schedule changes to customers.
- Respond to customer questions and concerns, escalating complex issues to the appropriate Project Manager or Operations team when required.
- Maintain accurate records of customer interactions, requests and resolutions.

Trade Recruiting Support

- Post job openings for tradespeople/skilled labour and screen incoming applications
- Coordinate interview scheduling between candidates and PM’s.
- Maintain candidate tracking sheets/records
- Support onboarding paperwork for new hires (certifications, tickets, safety training records)

Scheduling

- Build and maintain daily/weekly schedules for tradespeople across job sites
- Communicate schedule changes to crews, project managers and clients
- Track availability, time-off requests and shift coverage gaps




- Coordinate with project managers on staffing needs
- Coordinate and book pre inspects with clients

Timecard and Task Tracking

- Collect, review, and reconcile timecards from field staff
- Flag discrepancies (overtime, incomplete entries) before payroll submission
- Maintain task/project tracking logs (assignments, completion status, follow-ups)
- Generate basic reports on hours worked, attendance, and task status

General Administrative Support

- Answer phones, emails and general inquiries
- Maintain filing systems (digital and physical) for HR, safety and project documents
- Order office/site supplies as needed
- Support other administrative tasks as assigned (data entry, correspondence, meeting coordination)

Qualifications

- High school diploma required; post-secondary in business admin or HR an asset
- 2–3 years' experience in an administrative or coordinator role (construction/trades industry experience preferred)
- Strong organizational skills and attention to detail
- Comfortable with scheduling software, spreadsheets (Excel/Google Sheets), and basic HR/payroll systems
- Good communication skills, will interact regularly with tradespeople, supervisors and candidates
- Ability to multitask and prioritize in a fast-paced setting

Core Competencies

- Organization and time management
- Communication (written and verbal)
- Discretion/confidentiality (handling personnel and payroll info)
- Problem-solving under time pressure

📌 Field Operations Coordinator (Halifax Regional Municipality)
🏢 The Byng Group
📍 Halifax Regional Municipality