Job Type:ContractDepartment:Salary:$89,204.00 - $111,503.00Close Date (closes at 12:00 am on date noted below):August 4, 2026Hours per Week:35Openings:1Position SummaryAbout MiltonJoin one of Ontario’s fastest-growing and most dynamic municipalities. The Town of Milton is proud to deliver high-quality, sustainable municipal services that support a vibrant, inclusive, and forward-looking community where residents thrive, businesses succeed, and nature is respected and protected.Our vision is to foster a safe, diverse, and welcoming environment—one that honours its natural landscapes and rich heritage, supports thriving and inclusive neighbourhoods, nurtures a strong and balanced economy, and offers exceptional opportunities to live, learn, work, and play.What We Offer?This position is eligible for the following:Annual Salary Range: $89,204 - $111,503Payment in Lieu of Advantages (for contracts over 12 months)Employee Assistance ProgramEligibility to participate in the OMERS pension planPaid time off, including vacation, incidental and volunteer daysEmployee perks/discounts: Discount on Active Living Pass and PerkopolisFlexible work arrangements, including hybrid work options andparticipation in the Town’scompressed work-week program (for eligible positions)For further details of what we offer,Position SummaryReporting to the Manager, Customer Experience & Branding, this role is responsible for setting corporate wide standards and building, maintaining, and enhancing a strong, cohesive look and feel across all Town of Milton print and digital collateral. This position is responsible for the overall visual identity and artistic direction for all communications, marketing, and signage produced by the Town of Milton.Major Job ResponsibilitiesThis role:Performs a graphic design functionMaintains the integrity of the Town’s brand and identityDirects workflow related to creative services, as well as an oversight functionManages contracts and coordinates external services, related to creative services and printingGraphic Design and ProductionResponsible for the design and production of all Town of Milton external collateral from concept to completionDesigns all projects, campaigns and collateral associated with in-house service commitmentsAccountable for the approval of the use of Town of Milton branding,



including but not limited to, web, digital, and print designApproves use of Town of Milton logo by third parties, in collaboration with the Manager, Customer Experience & BrandingConceptualizes innovative design solutions to engage target audiencesSupervises the work of the Graphic Design Intern, when applicableCollaborates and coordinates design collateral with the Website and Digital Media Coordinator and Communications Assistant, ensuring AODA standardsVisual Identity and Artistic DirectionSets, maintains, and upholds visual identity standards associated with the Town of Milton’s brand as “A Place of Possibility”Develops fresh, exciting concepts for all external collateral issued by the Town of MiltonMonitors trends in branding and municipal government designVendor Management and AccountabilityWorks with Communications and Customer Experience team and divisional partners to develop an overflow process to proactively manage client expectationsMaintains a roster of vendors of record for use by the Town in accordance with the Town of Milton procurement policiesHolds external vendors accountable for timelines, customer service, product quality, and high design standardsProvides advice on project expenses related to printed materials and ensures cost effectiveness for divisional budgetsTracks projects and costs for external vendors and assesses the viability and cost effectiveness of internal resourcesManages the Trademark process for the Town of Milton logo, working directly with the external legal teamWorkflow ManagementEstablishes protocols, deadlines and approval policies for in-house design and production servicesMaintains line of sight to all design and production deadlines and communicates with Communications and Customer Experience team and divisional partnersIn collaboration with the Manager, Customer Experience & Branding, the Senior Advisor, Public Relations, and the Communications Advisors,



tracks workflows and organizes work between in-house graphic design services and external vendorsPrepares regular reports for the Manager, Customer Experience & Branding on workflow, identifying number of projects by campaign and client groupEducation & ExperienceMinimum QualificationsPost-secondary degree or diploma in Graphic Design or related field of studySix (6) years graphic design experience in complex organizations or agency settingsExperience managing workflows and prioritizing multiple projects in a high volume work environment with competing priorities and demandsProven experience overseeing the entire lifecycle of product development from ideation to production and installationWorking knowledge and application of all relevant AODA standards and copyright legislation related to print and digital mediaRegistered Graphic Designer (RGD) designationPreferred QualificationsExperience in a municipal creative services environmentExperience with video and animation design software and applications (e.g., Premiere Pro, Animate, Spark)Note to ApplicantsThis posting is for an existing job vacancy.The Town is an equal opportunity employer, committed to fostering a diverse, inclusive, accessible, and respectful workplace. We encourage applications from all qualified individuals and are dedicated to fair and transparent hiring practices.We thank all who apply, however only those selected to move forward in the process will be contacted.AccommodationsShould you be selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. We will work with you to ensure your full participation in the process.How to ApplyInterested applicants are invited to apply online at under the Employment Opportunities section. Please ensure your application is submitted by 11:59 pm on August 3, 2026.If you are currently employed with the Town of Milton, please apply internally through the Jobs Hub app of your Workday account in order for your application to be processed as an internal applicant.In accordance with the Freedom of Information and Privacy legislation, applicant information is collected under the authority of the Municipal Act and will be used strictly for candidate selection.
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📌 Creative Services Lead (12 Month Contract) (Milton)
🏢 Town of Milton
📍 Milton