Overview Job Title: Manager, ITS Infrastructure Job Type: Permanent | Location: MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary) | Hybrid Work This position is eligible. Department: Information Technology Services (MRU) About This Position About the Department of Information Technology Services Mount Royal University’s Information Technology Services supports our mission by providing technical support, solutions, and diversified services to the Mount Royal community. ITS provides: Solutions Delivery Technology & Client Services IT Infrastructure & Security ITS Projects Responsibilities Manages a high-functioning Infrastructure team comprising server, storage, and network subject matter experts, led by Team Lead Architects. Leadership of this multidisciplinary team, focused on the operational output and alignment across complex technical workstreams and teams. Mentorship and guidance of the team, promoting professional development, annual performance reviews and fostering team morale and engagement. Oversee data center operations, including server racks, cooling systems, and power management. Explore opportunities to migrate workloads to cloud platforms (e.G., AWS, Azure, Google Cloud) for scalability and cost-effectiveness. Manage physical and virtual servers, storage arrays, and backup systems. Consider hybrid cloud solutions that integrate on-premises infrastructure with cloud resources. Ensure reliable network connectivity, both on-premises and via cloud services. Collaborate with cloud providers to optimize network performance and security. Develop a cloud adoption strategy aligned with business goals. Evaluate IaaS, PaaS, and SaaS offerings. Engage with vendors to negotiate contracts, monitor licensing compliance, and assess service quality. Stay informed about evolving technologies, especially in the cloud. Implement cloud security best practices, including identity and access management, encryption, and threat detection. Address compliance requirements specific to cloud environments. Prioritize user satisfaction by ensuring seamless access to cloud resources. Collaborate with service desk teams to resolve issues promptly. Stay abreast of cloud trends, certifications, and emerging technologies. Rapidly adapt to changes in cloud services and architectures. Occasional non-standard hours, especially during cloud migrations or critical incidents.



Participates in the strategic planning, refocusing, and restructuring of ITS by providing vision and leadership in the planning, development and implementation of an ITS vision, mission-statements, long term strategic plans, and services, that are consistent with the objectives of the University, the needs of stakeholders, and the capabilities of the ITS department. Conducts and/or supports the analysis and improvement of MRU's business processes. Manages the planning, design, development, testing, documentation, implementation, operation, assessment, and maintenance of mission-critical hardware and services. This involves extensive collaboration and coordination within the ITS department to ensure integrated systems solutions and efficient, effective and secure day-to-day operations. Implements sound disaster preparedness and business continuity and recovery plans, in cooperation with the business programs at the University. Leads or participates in contractor selection and contract negotiation for major agreements such as software licensing, hardware procurement, ITS outsourced projects and support services. Manages operational risks and provides significant contributions to MRU’s enterprise risk management practice. Other duties as assigned. Qualifications University Bachelor Degree in computer technology and/or extensive related IT infrastructure and management experience. Minimum of 8+ years of relevant work experience and 5+ years of leadership experience; demonstrated effectiveness leading and managing highly skilled technical staff. Proficiency in operating, maintaining, and designing networks, servers, storage, and data centers. Additionally, familiarity with cloud services and their integration. Experience managing personnel and overseeing projects, considering both on-premises and cloud-based initiatives. Excellent business, negotiating, organizational, leadership, managerial, and planning skills. Understand project management, business analysis, and IaC methodologies.



Certifications related to network, server, cloud, IT security, and management are valuable, especially if they cover automation tools. Emphasize both traditional infrastructure and cloud technologies, along with experience in automating tasks using tools like Ansible or Terraform. Familiarity with application delivery methodologies across multiple disciplines. Experience working with internal teams, external organizations, and automation tool providers. Leverage automation to streamline collaboration and efficiency. Salary & Application Salary: $98,502.00 - $135,930.00 per annum Closing Date: January 29, 2026 Application Instructions: A cover letter and resume should be submitted in one .Pdf document. Please title your .Pdf document as follows: (Last Name), (Requisition Number), (Document Title).Pdf (ex. Smith,, CV.Pdf). EEO Note: We encourage all qualified applicants to apply. Canadian citizens, permanent residents and others legally authorized to work in Canada will be given priority. Only applicants selected for an interview will be contacted. After the close date, you can check the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Check the Careers Opportunities page regularly. Accommodation: If you require accommodation to participate in the recruitment process, please notify and we will work with you on your accommodation request. About MRU Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, MRU offers top-calibre programs, high-quality teaching and learning experience, and diverse programs. MRU serves approximately 15,782 students and employs over 1,800 staff. What We Offer MRU offers a competitive total compensation package including learning/training paid by employer, paid vacation, winter holiday closure, personal days and a free membership in our recreation centre. Positions over six months may also be eligible for health and dental benefits, pension, health and personal spending accounts, and disability advantages. Campus services include medical, dental, pharmacy, wellness services and recreation facilities. #J-18808-Ljbffr

📌 Manager, Its Infrastructure - C$98,502 - C$135,930 A Year (Calgary)
🏢 Mount Royal University
📍 Calgary