Senior Claims Adjuster – Level 3 | Auto, Property & Liability

Salary: $72,000 – $108,000 | Experience: 5–10 years

HTM is seeking an experienced Claims Adjuster – Level 3 to manage complex multi-line claims and deliver exceptional service to our policyholders. This role is perfect for a seasoned adjuster who enjoys problem-solving, guiding claims from investigation to settlement, and collaborating with a high-performing team.

What You’ll Do

Investigate and manage auto, liability, and property claims, including large or complex cases

Assess coverage, set and adjust reserves, and document all activities

Negotiate settlements and process payments efficiently

Identify subrogation opportunities and coordinate with experts and service providers

Support litigation, mediations, and settlement strategies when needed

Provide clear communication to policyholders, brokers, and stakeholders throughout the claims process

What We’re Looking For

5–10 years of multi-line claims adjusting experience

College diploma or university degree; CIP/FCIP is an asset

Strong investigative, analytical, and problem‑solving skills

Excellent communication, negotiation, and customer service abilities

Highly organized, detail-oriented, and able to manage complex workloads

Hybrid Work Model

First 3 months in-office for onboarding and training

After probation:



Hybrid schedule with 3 days in the office and 2 days working from home

What We Offer

Market-competitive salary: $72,000 – $108,000 annually

Generous benefits and matched pension contributions

Professional development and support for industry education

Collaborative, supportive, and hybrid work environment (3 days in-office, 2 days remote after probation)

If you’re a senior claims professional who thrives in a collaborative setting and takes pride in delivering fair, accurate, and timely resolutions, we want to hear from you.

Career Growth and Professional Development Opportunities

Gain practical experience in the insurance industry

Work in a team-oriented, supportive office environment

Develop transferable administrative and professional skills

Why Join HTM Insurance? HTM Insurance offers a collaborative and supportive workplace where employees play an important role in delivering exceptional service to policyholders and business partners. We value professionalism, teamwork, and community involvement.

Inclusion & Accessibility HTM Insurance is an equal opportunity employer committed to diversity, inclusion, and accessibility. Accommodation is available throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

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📌 Senior Claim Adjuster (Cobourg)
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