This role is eligible for our hybrid work model: Two days in-office.This job posting is for an existing, currently vacant position.Senior Product Manager, Customer GrowthOur Product Design and Management teams work tirelessly to understand what our customers need and make it a reality. They’re the ones who make our deals come to life and our user experience simple and intuitive.Why this job’s a big deal?As a Senior Product Manager (PM), your focus is on defining, prioritizing, and delivering products or capabilities that solve customer problems and deliver measurable business outcomes. You are accountable for the success of your product, partnering closely with design, engineering, and business stakeholders. You balance customer needs, business goals, and technical feasibility to ensure your product creates real value.In this role you will get to:Product Discovery & StrategyUnderstand customer needs through research, data analysis, and feedback loopsDefine the product vision, goals, and outcomes in alignment with the group and portfolio strategyTranslate market trends and customer insights into product opportunitiesOutcome OwnershipDefine, track, and deliver against product OKRs and KPIsBalance customer-facing features, technical debt, and enabler work in your product backlogContinuously evaluate whether product initiatives are driving intended valueBacklog Management & PrioritizationOwn the product backlog, ensuring work is clearly defined, prioritized, and sequencedWrite transparent product requirements, user stories, and acceptance criteriaPartner with engineering and design leads to assess feasibility, estimate effort, and refine scopePlanning & ExecutionLead quarterly and sprint planning for your product teamEnsure dependencies are identified, managed, and communicatedParticipate in demos, standups,



and retrospectives to support delivery progressStakeholder Alignment & CommunicationCommunicate product vision, priorities, and progress to stakeholdersPartner with business sponsors, portfolio managers, and cross-functional teams to align on outcomesAct as the voice of the customer and advocate for value delivery in decision-makingWho you are:You are the owner of your product’s success—responsible for defining vision, setting priorities, and ensuring delivery creates real customer and business impactYou bridge customer needs (insights, problems, opportunities) and delivery execution (engineering, design, operations)You are also a daily driver of the POM, making prioritization trade-offs, ensuring outcomes are clear, and empowering your team to deliver value consistentlyA strategic thinker who can balance big-picture vision with day-to-day executionSkilled in product discovery, planning, and Agile deliveryComfortable using data and customer feedback to drive decisionsAn effective communicator who builds alignment across teams and stakeholdersExperienced at translating complex problems into clear product requirements and roadmapsHighly organized, self-directed, and focused on outcomes over outputIllustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and TrustThe Right Results, the Right Way is not just a motto at Priceline; it’s a way of life. Unquestionable integrity and ethics is essential.There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant.The salary range for this position is $120,000 to $140,000K CAD.#J-18808-Ljbffr

📌 Senior Product Manager, Customer Growth - C$120,000 - C$140,000 A Year (Toronto)
🏢 Priceline
📍 Toronto