Become a key technical partner as a Customer Solutions Engineer, bridging the gap between engineering and customer needs. Tackle complex development issues while supporting Enterprise clients in a remote-first setting.
In this position, you will leverage your extensive technical knowledge to diagnose and solve real-world challenges faced by customers. You'll interact with various development environments and collaborate with Product and Engineering teams while ensuring high-quality support throughout the process.
Key Responsibilities:
• Diagnose and resolve issues in customer environments
• Liaise between customers and internal teams for solutions
• Translate concerns into actionable documentation in Jira




• Develop support content for improved customer education
• Enhance internal documentation and tool efficiency
Requirements:
• 3–5+ years as a Full Stack Developer
• Proficiency in .NET (C#), React/Next.js, and TypeScript
• Experience with production web applications essential
• Robust communication and debugging skills
• Background in solutions engineering a plus
Elevate your impact in a key engineering role where your expertise drives customer success and platform improvements.
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📌 Hands-On Developer Role as a Customer Solutions Engineer (Ottawa)
🏢 Agility CMS
📍 Ottawa