Contracts Manager Facilities ManagementLocation: Humber RegionSalary: £38,000 per annumSector: Facilities Management (FM)Services: Cleaning & Soft FM About the Role We are looking for a Contracts Manager to join our Facilities Management team, overseeing a portfolio of cleaning and soft FM contracts across the Humber region . This is a hands‑on, operational role, working closely with clients and on‑site cleaning operatives to ensure service delivery meets agreed KPIs and SLAs.This role is ideal for someone currently working as a Contracts Manager, Service Delivery Manager, or Operational Account Manager within the FM sector who enjoys being close to the service and the people delivering it. Key Responsibilities Manage a portfolio of FM cleaning contracts across multiple sites in the Humber area Act as the main point of contact for clients , building solid working relationships Oversee and support on‑site cleaning operatives and supervisors Ensure contracts are delivered in line with KPIs, SLAs, and compliance standards Carry out site visits, audits,



and service reviews Handle day‑to‑day operational issues and client queries professionally and promptly Support recruitment, training, and retention of cleaning staff Monitor performance, absenteeism, and service quality Identify opportunities for service improvement and efficiency About You Previous experience in a Contracts Manager or similar FM role Strong knowledge of cleaning or soft facilities management services Comfortable managing operational staff and client relationships Organised, proactive, and confident working independently Excellent communication and problem‑solving skills Full UK driving licence (essential due to regional travel) What’s on Offer Salary: £38,000 per annum Stable, long‑term role within a growing FM business Autonomy to manage your own contracts and region Supportive management structure Opportunity to develop your career within Facilities Management Apply Now If you’re an experienced FM Contracts Manager looking for a regional role in the Humber , managing cleaning contracts and client relationships , we’d love to hear from you. #J-18808-Ljbffr

📌 Account Manager - £38,000 A Year (Toronto)
🏢 CV Bay
📍 Toronto