Join to apply for hops, Customer Solution Engineer role at Beanfield1 week ago – be among the first 25 applicantsBase pay rangeCA$80,000.00/yr – CA$90,000.00/yrAbout BeanfieldWe don't just build networks, we build communities. Since 1989, Beanfield has spent 35+ years connecting people through a robust, independently‐owned fibre‐optic network. With 500+ employees and an entrepreneurial mindset, we move fast, think creatively, and stay connected to the people who make Beanfield what it is.Our headquarters is located in Toronto's super‐hip Liberty Village, surrounded by great coffee, food, energy and creativity—a great place to collaborate in person.Our ValuesWe Are Challengers – We lead the way, we disrupt, we move quickly, and we take ownership.We Are United – We operate as one team and believe collaboration is core to how we work.We Care – We care deeply about our employees, partners, customers and communities with open communication and a relentless focus on experience.Position SummaryThe Customer Solutions Engineer provides high‐quality pre‐sales technical support to the Beanfield sales team. The incumbent interacts with customers, supports sales representatives and management, assesses the eligibility of sales opportunities, resolves technical issues arising from sales engagements nederland, assists customers in defining specifications and requirements, and presents technical information to audiences of varying sizes. The role reports to the Director and works closely with sales representatives on pre‐sales technical consultations and solution design. Post‐sales support involves collaborating with Products, Engineering, Service Delivery, and Support.Fluency in French and English, both spoken and written, is required.



A minimum of 3 days per week in the office is required.ResponsibilitieschnPrepare solution designs, including statements of workWork closely with technical design teams (MIS, engineering) to validate the feasibility of customer designs (feasible network topologies, functional service levels, DWDM/dark fiber routing)Develop technical responses and strategy for requests for information and requests for proposalsProvide technical training and guidance to sales representatives and managementAccompany the sales team to strategic meetings with customers or visits to their premises, as necessaryEnsure a smooth transition from the sales cycle to service delivery by providing all key resources such as signed statements of work and participating in project kickoff meetings, etc.Act as the primary point of contact with the customer, in collaboration with the sales representative, if necessaryLiaise with the client on all post‐sales installation issuesSupport the product management team by providing product improvement informationAssist the product and marketing teams in creating product documentation for Beanfield's service portfolio, as neededSkills & QualificationsMinimum of 5 years of work experience with a service provider in support, engineering, or technology rolesExperience interacting with customers in sales‐focused analysis, design,



and requirements planning rolesManagement of teams and processes in a cross‐functional environmentExperience designing and supporting multi‐service enterprise environments (IP, voice, cloud)Telecommunications and service delivery sectors knowledgeIP networks, routing protocols, network design and security, VoIP, cloud architectures, and SDWANEthernet, fiber, DWDM, MPLS, xDSL, cable/coax, fixed and cellular wireless access technologiesColocation services experienceWhat's in it for you?Competitive base salary plus bonus based on company and individual performancePermanent, full‐time positionA comprehensive group insurance plan – medical, dental, vision care with health and lifestyle spending accountsA fantastic parental leave top‐up programSupport for professional and career developmentWe are proud to be an equal‐chance employerWe are committed to fostering a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or any other protected status.Beanfield is dedicated to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. If you require accommodation during the application or interview process, please contact us at [email protected] .Applicants must be legally eligible to work in Canada. Beanfield is not sponsoring work visas.All recruitment communication will come exclusively from email addresses ending in @beanfield.Com. We urge candidates to be cautious of unsolicited messages or offers.Seniority levelMid‐Senior levelEmployment typeFull‐timeJob functionInformation Technology – Telecommunications#J-18808-Ljbffr

📌 Customer Solution Engineer - C$80,000 - C$90,000 A Year (Toronto)
🏢 Beanfield
📍 Toronto