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Job Title : Director, Tribunal Modernization

Job Requisition ID : 86358

Ministry : Service Alberta and Red Tape Reduction

Location : Edmonton

Full or Part-Time : Full-Time

Hours of Work : 36.25 hours per week

Permanent/Temporary/Wage : Permanent

Scope : Open Competition

Closing Date : August 6, 2026

Salary : $5,139.30 to $6,526.16 bi-weekly ($134,136 to 170,332 /year)

Are you a strategic transformation leader who can turn complex service challenges into practical, people-centred solutions? The Director, Tribunal Modernization will lead a multi-year agenda to strengthen administrative tribunal services by improving accessibility, timeliness, fairness, operational efficiency, and digital service delivery while protecting procedural fairness, privacy, records integrity, and tribunal independence.

This is an opportunity to shape a modern tribunal operating model that supports better service outcomes, builds confidence in administrative justice processes, and advances public-sector priorities through disciplined delivery, collaboration, innovation, and evidence-based decision-making.

Reporting as a senior leader, you will provide strategic direction and oversight for a multi-year modernization agenda. You will lead the integration of people, processes, policy, and technology to deliver sustainable improvements and advance client-centred, digitally enabled tribunal services.

Your key responsibilities include:

- Leading tribunal modernization strategies, initiatives, and implementation plans.
- Driving process redesign and service improvements to enhance accessibility, timeliness, and operational effectiveness.
- Establishing governance, performance measures, and reporting frameworks to support successful delivery.
- Collaborating with tribunal leaders, ministry partners, legal experts, and technology teams to achieve integrated outcomes.
- Supporting policy, legislative, and operational changes required to enable modernized services.
- Leading stakeholder engagement and change management activities that support adoption and long-term sustainability.




- Promoting a culture of innovation, continuous improvement, and accountability.

What you'll bring to the role:

- Strategic thinking to align modernization initiatives with organizational and government priorities.
- Collaborative leadership to build consensus across diverse stakeholder groups.
- Political acumen to navigate complex and sensitive environments.
- Change leadership to guide teams through transformation and continuous improvement.
- Influencing and negotiation skills to resolve competing priorities and drive results.
- Exceptional communication skills to convey complex information clearly and effectively.
- Sound judgement to balance innovation with legislative, operational, and governance requirements.

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Systems Thinking – Understands the broader impacts of decisions and aligns modernization initiatives with organizational, stakeholder, and government priorities.

Develop Networks – Builds strong relationships and partnerships to support collaboration, stakeholder engagement, and successful outcomes.

Drive for Results – Establishes transparent goals, manages competing priorities, and delivers measurable results while ensuring accountability.

Creative Problem Solving – Applies innovation, critical thinking, and sound judgment to address complex challenges and improve services.

Agility – Adapts to changing priorities, manages uncertainty effectively, and leads others through transformation and change.





Build Collaborative Environments – Fosters teamwork, inclusion, and shared commitment by creating respectful and productive working relationship.

Qualifications

University degree in Business Administration, Public Administration, Administrative Law, or a related field, in addition to:

- Minimum six years of progressively responsible related experience
- Significant senior leadership experience leading complex projects, organizational change, and strategic initiatives.
- Demonstrated experience fostering innovation and continuous improvement.

Equivalency:

Directly related education and experience may be considered on the basis of:

- 1 year of education for 1 year of experience or
- 1 year of experience for 1 year of education

The following will be considered as Assets

- Knowledge of legislation, governance, policy development, and public-sector operations.
- Experience with digital transformation, performance measurement, and large-scale change initiatives.
- One (1) full-time permanent position available. 36.25 hours of work per week, Monday to Friday.
- Location: Commerce Place Building, Street, Edmonton.

Final candidates will be required to undergo a criminal records check (CRC).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what we have to offer:

- Positive workplace culture and work-life balance.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Adenike Adebayo-Coker at Adenike.

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📌 Director, Tribunal Modernization (Edmonton)
🏢 Government of Alberta
📍 Edmonton