Join to apply for theSales Leaderrole atEXPRESS2 days ago, be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.About PHOENIXP HOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.Express.Com and www.Bonobos.Com.OverviewExpress is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in contemporary, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.Com online store and the Express mobile app.Store NameOntario MillsResponsibilitiesExpress is seeking a Retail Sales Leader to join our team.Key ResponsibilitiesAssist in developing and motivating associates to maximize sales potentialProvide in the moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage,



stockroom management and execution of standards.Partner with Store Management to provide feedback on associate performance.Assist in training associates on store operations, product, policy, and procedures.Execute action plans that optimize resultsExecute all aspects of daily store operations.Ensure appropriate associate coverage to create a great customer experience.Oversee and authorize the checkout experience.Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store.Monitor and analyzes the customer service provided by team members.Build an effective schedule with the right associate in the right place at the right time.Promote and support an environment focused on delivering great in-store customer experiences.Effectively resolves customer service issues to a positive outcome.Lead and models our customer experience model.Display expert knowledge of product, company policies, promotions, loyalty programs.Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc.Other essential functions may occur as directed by your supervisor.Required Experience & QualificationsEducation: High School or EquivalentYears of Experience: 1Proficient in use of technology (iPad, registers)Meets defined availability criteria, including nights,



weekends and non-business hoursMeets physical requirementsCritical Skills & AttributesPrevious retail experience preferredAbility to effectively communicate with customers, peers and supervisorsDemonstrated sales accountabilityDemonstrated collaborative skills and ability to work well with a team.Ability to multitask and handle multiple customers and/or processes at once.Benefits And CompensationMedical, pharmacy, dental and vision coverage401(k) and Roth 401(k) with Company matchMerchandise discountPaid Time OffParental leave for new moms and dadsPay Range$18.00 - $24.70 per hourClosingIf you would like to know more about the California Consumer Privacy Act click here.An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-(phone hidden) and say 'Associate Relations' or send an e‑mail to [email protected] and let us know the nature of your request and your contact information.Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.#J-18808-Ljbffr

📌 Sales Leader - $18 - $24.7 An Hour (Toronto)
🏢 PHOENIX Retail
📍 Toronto