Lead client engagement as a Retirement Plan Client Service Manager at ADP. This role emphasizes relationship building, service delivery, and compliance within retirement plan administration.

In your role as Client Service Manager I, you will directly oversee client interactions related to their retirement plans. Your duties will include addressing inquiries, ensuring compliance with regulations, and promoting educational initiatives for clients.

Your proactive approach will maintain high levels of client satisfaction and retention.

Key Responsibilities:
Build relationships with clients regarding plan design
Address compliance testing and service issues
Coordinate in-person and virtual plan reviews
Recommend educational programs for participants
Assist with year-end requirements and documentation

Requirements:
Up to 1 year of client service experience
Bachelor’s degree or equivalent education
Proficiency in Microsoft Office tools
Excellent communication and listening skills
Solid time management capabilities

Drive impactful relationships and effective service delivery in retirement plan management at ADP.
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📌 Retirement Plan Client Service Manager At Adp Burnaby (Canada)
🏢 Fairygodboss
📍 Canada